The Derby Arms Reviews Summary

Service

Pros:

• "Very friendly staff made it a perfect stay."
• "V friendly service."
• "Very friendly and welcoming staff."
• "Service was good also."
• "Matt and the team are excellent."
• "The staff we also incredibly good, very attentive and efficient."
• "Served by very attentive but not overpowering staff."

Cons:

• "Poor service. No check back. No refill of drinks offered."
• "Initially waited about 10 minutes before seeing any staff members, it was very quiet."
• "Our arrival could have been a little better, we felt like a slight inconvenience to staff."
• "Service was slow, partly due to the card machine not working."
• "Service poor… Had to ‘catch’ waitress on her way to kitchen."
• "What a joke the service was poor."
• "Didn't receive a warm welcome, unfortunately, nor the slightest acknowledgment as we left; makes a difference!"

Food Quality

Pros:

• "Had a roast beef Sunday lunch.. The beef was cooked absolutely perfect, as were all the vegetables."
• "The food was lovely."
• "Over all the mussels were tasty & plentiful, the crab pate was enjoyed by my partner."
• "Food consistently good."
• "Food very tasty."
• "The food was delicious!!!"
• "The food was superb."

Cons:

• "Food generally ok but very pricey."
• "The meal fell well below standard we had fish and chips with the description for the chips being stated as homemade but we got out of a bag chips very bitty and tasteless for the price expected a lot better."
• "The prices were far too high for the, essentially, pub grub."
• "Food was nice but in no way justify's the price."
• "The food was extremely expensive and of poor quality."
• "Very disappointing meal. Ordered the chicken pie which had 2 pieces of chicken in it and around 20 odd whole mushrooms."
• "Food was ok but not brilliant considering the price."

Price

Pros:

• "Very reasonably priced."
• "What they did have on the menu was tasty and reasonably priced."
• "The food was so tasty I had the club sandwich and the bread was so soft it was a large portion and very reasonably priced."

Cons:

• "The bill was a bit steep at £170 with only 5 eating and 1 drinking alcohol (£23 for 2 glasses of wine)!!"
• "Would go more often except for the price."
• "Although the prices are a little more than we'd usually spend."
• "The prices were far too high for the, essentially, pub grub."
• "The service and food were okay but all vastly overpriced."
• "None of us were drinking and the bill at the end was extortionate for the quality of the food."
• "The price of a beer was £6.70 and a medium wine was £12.50."

Ambiance and Location

Pros:

• "Beautiful location, best to enjoy the sun in the back garden as it was much quieter."
• "The views behind the pub were again stunning."
• "Lovely location."
• "Great surroundings."
• "Beautiful scenery on the outdoor patio, bonus that my puppy were welcome."
• "Restored country inn. Amazing views over countryside."
• "The location is idyllic with an outdoor space overlooking the Ribble valley."

Cons:

• "SHAME....went for an evening meal and there were flies everywhere...another member was spotted swatting flies on the wall with a fly swat then just threw it on the table."
• "There were more flies than people, and throughout the entire meal, we were hassled by these insects."
• "Final straw came when we spotted dead flies on our food."
• "Then also had to contend with the flies, will not be returning."
• "Absolutely disgusting, flies all over."
• "SHAME....went for an evening meal and there were flies everywhere...staff member stated they usually clean the restaurant but hadn’t had time as it had been a busy day."
• "We kept getting interrupted by people wanting to take a picture or stand there and read the specials board."

Accommodation

Pros:

• "The room was tidy and smart, and the bathroom perfectly fine."
• "The room are immaculate and bed very comfortable."
• "The rooms were lovely and they are dog friendly too."
• "Rooms were beautifully decorated, large and the beds were very comfortable."
• "Wonderful rooms."
• "Beautiful building, really lovely rooms."
• "The rooms were comfortable, decorated to a high standard with every amenity you could ask for."

Cons:

• "Dont stay in room 5 if you want a quiet night."
• "The room was nice, however, did note to have multiple dead bugs in the window frames which remained despite daily cleans."
• "Room is very nice but the walls are super thin so we can here the neighbours every word. The pub is loud from downstairs."