"The staff was really lovely, polite and helpful."
"Staff are helpful friendly and give good menu advice."
"The service was amazing stuff was super nice and made sure we had everything we needed."
"Great service from really great and motivated staff who made the great atmosphere even friendlier."
"They looked after us all well and sang happy birthday to the birthdays girls with a big song and dance!"
Cons:
"Very rude staff."
"The food was very nice but the service was glacially slow and hardly anyone was in eating."
"Sadly as other reviews point out the service is such a let down."
"One of the male wait staff was incredibly rude."
"Rude, defensive staff."
"The manager insulted us by telling us to leave."
"Waited 20 mins after sitting down with no menu."
Ambiance and Decor
Pros:
"The place is really really nice... just was very cold inside which makes us feel uncomfortable."
"The decor transforms you as if you are actually in Morocco, not in Balham."
"The decor was so amazing it generated a cosy comfortable atmosphere."
"It was an amazing vibe, with the music and the decoration."
"Love the furniture, lighting and music."
"Beautiful ambience and decor."
"The setting is charming with authentic Morrocan furniture."
Cons:
"It can also be quite loud, so if this isn’t your thing try and get seated upstairs because they seat a large table downstairs and it can be intense because of the low ceilings."
"A bit on the shabby side of chic in decor."
"The whole atmosphere was very Meh …. The cook working while wearing his huge headphones…. Which was not that professional."
"Only problem was seating downstairs is a bit uncomfortable - tables are too low to get legs under!"
"The restaurant isn't anything special and definitely isn't a place I'd rush to go to again."
"However, the meat dishes were quite heavy, with a generous amount of meat that was more than our taste preferences."
"Desserts were a let down, fig crème brûlée with barely any fig at all."
Price and Value
Pros:
"The food is quite good and not expensive."
"And you can take your wine without any extra cost which is great!"
"This place is BYOB like many places in London."
"The place does not serve wine due luck of licence but accept BYO and the food is amazing at fair price, the restaurant normally is quiet but love the atmosphere and decor."
"Very reasonable prices."
"It's a BYOB (this is not very clearly mentioned anywhere). They do not serve alcohol so don't forget to bring yours! It gives you a greater choice of drink and makes the bill a lot cheaper!"
"Being BYOB with no corkage is an added bonus."
Cons:
"£4 for a side of couscous was clearly too much."
"Totally overcharged for tiny portions."
"It's also expensive for what it is."
"The food was awful and overpriced."
"The tajine was overcooked, and the prices too high for the quality and quantity."
"Over priced restaurant."
"They don’t serve alcohol so we had to go buy some wine from Sainsbury’s nearby... But no corkage fee so that was a plus!"