Azzurro Reviews Summary

Food Quality

Pros:

• "The food was just amazing."
• "Enjoyed the mac and cheese with lobster. That resulted in a hearty amount of lobster. The mac and cheese itself was rich and delicious."
• "The pasta I had with salmon was amazing."
• "Food was excellent and couldn’t fault the service."
• "The food was delicious."
• "Food was delicious, proper Italian dishes - great pizza!"
• "The food - amazing!"

Cons:

• "The house red wine did taste like a vinegar."
• "Portion of food was big but the food tasted quite bland."
• "The food was extremely bland, barely cooked and tasteless."
• "Food was distinctly average. Desserts were appalling."
• "The fish was bland and smelt as if it has had better days."
• "Food was very disappointing, we had a seafood risotto which was terribly bland."
• "The food was midiocre at best and the portions were small for the price."

Service

Pros:

• "Tasty food and attentive waiting staff."
• "Very friendly staff, Azzuro has a varied menu, mains and desserts."
• "EXCELLENT wait staff."
• "Our server Lauren, who took care of us both times, is friendly, helpful, and efficient."
• "The staff were very nice, friendly, attentive and helpful."
• "The staff were so kind and accommodating."
• "Service outstanding."

Cons:

• "Three waiters continued to walk past, look at the table and do nothing."
• "The waitress that served us disappeared and didn’t attend the table for over 10 minutes."
• "Went with my children, who took a long time to decide what to order. That seemed to annoy the waitress a great deal."
• "The service was below average."
• "Service wasn't overly great. Had to wait excessive times to be served and brought food."
• "The service and the people working was very bad."
• "Service was dreadful, food was nowhere near worth the 1 hour wait."

Ambiance

Pros:

• "The ambiance is cute."
• "I love their food and the ambience is warm and the staff always friendly."
• "I like the decor of this 'neighborhood' style restaurant."
• "The ambiance of this restaurant is excellent."
• "The vibe of the restaurant is fantastic."
• "Love the decor and atmosphere."
• "Lovely cosy restaurant which is tucked away under the arches of Waterloo station."

Cons:

• "The front door was broken so all the tables near the front get wind and rain."
• "it became a hostile environment, was very dark inside and it stank."
• "We also sat upstairs where we kept being bothered with 'black flies'."
• "Also the place smells quite weird."
• "The entire restaurant is freezing, including the bathrooms which were below average to begin with!"
• "When the restaurant is full it sometimes can get a little loud."
• "The place is awfully noisy inside due to train passing above."

Price

Pros:

• "You will find they are average in price."
• "Also very reasonably priced."
• "Very reasonably priced as well."
• "I was expecting a high bill but was very reasonable for what we had."
• "Brilliant. Not too expensive as London goes."
• "The lunch time deal is fantastic pasta or pizza with a drink for £13."
• "It's possible to get a fantastic meal for 2 at a very affordable price."

Cons:

• "They don’t have any ashtrays so if you smoke you just have to throw it on the floor! Disappointed!"
• "Very underwhelming for a £16 salad."
• "To sell this for £15.95 is a joke to be honest."
• "Prices would have been reasonable if we had enjoyed the food but we really did not."
• "Even a bottle of 'house' was expensive."
• "Nearly £200 for a not very good meal."
• "Prices on spirit drinks extremely high £37 for 3 shots of whiskey."

Cleanliness

Pros:

• "The toilets were immaculate."
• "Lovely big restaurant and big outside patio."
• "Great venue, location and atmosphere."

Cons:

• "Some of the toilets had run out of toilet paper."
• "Also the toilets where not clean especially the famale, my pregnant girlfriend was not happy she said they smelt an wasn't clean."
• "horrible stink of mould."
• "Should have realised the hygiene was bad after going to the toilets and thinking that they were unclean."
• "The cleanliness of the bathrooms were also to a poor standard."
• "The table, cutlery and plates were dirty."
• "My water arrived with ring of pink coloured mould growing in the bottom."