Lotus Bar Reviews Summary

Atmosphere & Vibe

Pros:

• "The atmosphere Is amazing it has such a good vibe to the club !!"
• "The DJ was playing some tunes the vibe was great I didn't want to leave."
• "Very welcoming and unique atmosphere."
• "Such an amazing vibe, the music is always great, food is superb."
• "Lotus bar is the perfect place to go too for great food, cocktails & an amazing ambience."
• "Great vibes."
• "The ambiance is great!"

Cons:

• "The layout of the club is quite silly as it takes a stupid long time to get drinks from the bar as it's situated right by the door and everyone is always hovering around."
• "It's a small room with a manager that thinks they're in Mayfair but forgetting they're located on Clapham high street."
• "Seats were next to toilet so you smell the warm fresh smell of vomit, seats were behind DJ booth and a wall that blocked vision so you were removed and unable to engage in live music."
• "The club was fairly small, and the ratio from girls to boys was terrible!"
• "Throughout the whole time I was here I could smell the toilets while eating my food because the toilets open DIRECTLY to the eating area!!"

Food & Drinks

Pros:

• "The cocktails was amazing freshly made each time you ordered a drink."
• "The team is super friendly and the food is amazing: I got the chicken bites with the steak and lobster."
• "DJ was great, the food and cocktails was amazing and customers service was on point..."
• "Steak and lobster will be my go as we plan to make this bar our regular stop."
• "Grilled salmon was tasty with nice mashed potato and a side salad."
• "The food is good."
• "Their pizza**Jerk Chicken** is really more than amazing. Cocktails is on point 👌🏼👌🏼"

Cons:

• "Mediocre food that's expensive and slow to arrive."
• "The food you get with the brunch was ok and could have been better."
• "The burger was BLAND with no sauce inside, could've made a better one at home tbh."
• "The lamchops were dry, and for a portion of 3 skinny chops with no flavour to be £18 is absolute scam!"
• "The food was cold and not very nice."
• "The food was disgusting and it didn't help being rushed by the manager to finish as they wanted to take the tables away."
• "The food looked exquisite but tasted very bland."

Customer Service

Pros:

• "Big thanks to Margo, Phoebe and Tom for making our night special."
• "The staff was very kind - paying attention to details - very professional!"
• "Alice was amazing, her customer service was unmatched."
• "The staff and the Owners make you feel very welcome."
• "The service from the overall staff was welcoming and amazing."
• "The host Phoebe was amazing, the type of person and bubbly personality every bar should have as their hostess."
• "Staff are always friendly and respectful."

Cons:

• "They are absolutely putrid, the customer service was absent and quite frankly, I was horrified by my first and certainly LAST experience going there."
• "No responsibility taken by management."
• "Staff was very rude !! They rushed us out of the restaurant even though we hadn’t finished eating."
• "The staff act as though the smallest request is extremely hard, and they lack urgency and communicate with one another."
• "Management was poor and aggressive demanding we paid for things we didn’t receive or order."
• "Staff were horrible and extremely disrespectful."
• "Manager was rude and very offensive towards me."