Turing Key Reviews Summary

Food Quality

Pros:

• "The food was excellent, really tasty and well presented, along with good portion sizes."
• "The food is cooked fresh to order. Portion size is just right."
• "All the food was delicious, nothing felt like it had been sat waiting for the rest of the table."
• "The pub is very friendly and lovely atmosphere. The food is cooked fresh to order."
• "Food was excellent and very reasonably priced."
• "Food was hot, tasty, good portion size and arrived in good time."
• "Food took over an hour to arrive after ordering, mash potato had a dry layer on it from standing under a heat lamp."
• "Food was great! Freshly cooked, hot and delicious."

Cons:

• "Food was under par. We ordered half roast chicken, salad/mash/'fresh vegetables' but all was overcooked."
• "The main course and side dish were very nice and the cheesecake dessert was really lovely."
• "We ordered half roast chicken, salad/mash/'fresh vegetables' but all was overcooked."
• "The main course and side dish were very nice and the cheesecake dessert was really lovely."
• "The steak was overdone, kids food had dried out from being left so long."
• "We ordered the ploughmans sharer n it was dire in portion size a slice of bread n butter a tiny bit of green salad tiny pots of coleslaw n chutney n even tinier CUBES of cheese."
• "My daughter had the vegan burger and it looked like a pile of burnt offerings."
• "The food was good, but the service was appalling. Our party consisted of 4 adults a small child and a baby."

Service

Pros:

• "The staff were all friendly and helpful, especially our waitress."
• "Staff always friendly. Food always great."
• "The staff were friendly, took our order in a timely manner."
• "The staff were great & the food lovely but to wait an hour was really unacceptable when there were not that many people in."
• "Very happy overall, with good food and service."
• "Staff we friendly, polite and helpful."
• "The staff were very friendly and the service was great, nothing was too much trouble."
• "The staff were friendly, the food was nice, however they need to add more sauce to the Hunters Nod dish as it was dry."

Cons:

• "Service was very slow. Main course was nice but the pear and apple crumble was terrible."
• "Food took over an hour to arrive after ordering, mash potato had a dry layer on it from standing under a heat lamp."
• "Went here with family place looks lovely but hardly welcoming."
• "Been here a few tunes and always had a lovely evening. Last night was far from an enjoyable evening and it had nothing to do with food or service."
• "Headed for an early dinner and shared a Meze board with a side of sweet potato fries, very generous portions, all fresh and really well cooked and presented too."
• "I ordered rotisserie chicken tacos and requested extra jalapenos. My food arrived cold."
• "We waited for over an hour for food which was mediocre at best! Steak was overdone, kids food had dried out from being left so long."
• "The lady that served us was amazing we placed our order everything was fine then my partner's food come out and it was the wrong thing they took the food back only to come out and say what he had ordered they didn't have."

Ambiance and Atmosphere

Pros:

• "The pub is family/dog friendly, everyone is catered for and this will be my new local once we move to Newton Leys. Lovely Atmosphere and lovely friendly staff."
• "Great family pub and restaurant. Meal was freshly prepared on order. Staff extremely warm and friendly. Great atmosphere and family friendly."
• "We went on a Monday evening so it was quite quiet so I imagine there would be an increased atmosphere on a Friday evening."
• "Menu has changed Tomato brushcetta starter salty and soggy and burnt Ham hock not available Nachos with chilli more like pulled pork? Consistency minimal as well Lamb kofta is meatballs in tomato sauce."
• "The atmosphere was nice and chilled shame about the traffic going in and out of the bathroom rubbing there noses...."
• "Great atmosphere. We explained that more people would be joining us after we had eaten (we are part of the WI in the community and use the pub every month and we were shown to a table that would be would be big enough for the group) Such a friendly pub ☺️."
• "Food was great! Freshly cooked, hot and delicious. Our server was very friendly and helpful without being intrusive. Great atmosphere."
• "Absolutely amazing experience, a girl named saharah, a girl named jazmine and a guy named Chris gave excellent bar service. Then when ordering food Jordan gave amazing customer service when taking our food orders."

Cons:

• "The waitress was helpful and friendly. The food was nice, I would lean towards saying that it was pricier than I would expect for the location, atmosphere and quality of food."
• "Unfortunately what my husband wanted was off the menu and when our meal came out they bought mine first so I had to start eating mine so it didn’t get cold and my husbands followed a good few minutes later, they did apologise but it was our first time there and my husband was not impressed."
• "Went here with family place looks lovely but hardly welcoming put on a small table suitable for 2 people not 3 amount of people getting turned away over stupid dress code I mean really it's not some high end London pub for god sake."
• "Waited 55 mins for our meal and the well done steak was pink throughout, i should have slapped it and bought it back to life,when complained was given 20%each off our next meal."
• "Unfortunately what my husband wanted was off the menu and when our meal came out they bought mine first so I had to start eating mine so it didn’t get cold and my husbands followed a good few minutes later, they did apologise but it was our first time there and my husband was not impressed."
• "Went here with family place looks lovely but hardly welcoming put on a small table suitable for 2 people not 3 amount of people getting turned away over stupid dress code I mean really it's not some high end London pub for god sake."
• "Waited 55 mins for our meal and the well done steak was pink throughout, i should have slapped it and bought it back to life,when complained was given 20%each off our next meal."
• "The food was excellent, the girl who served us with red hair was rude and unprofessional, asked for butter instead of margarine, she said we dont have none, but when my mums plowmans came it had butter."