The Cock Reviews Summary

Staff and Service

Pros:

• "The staff were super friendly and everything was priced reasonably."
• "Thank you to Sara and the whole team for such a fantastic evening and stay."
• "The staff were super welcoming as soon as we stepped foot in the hotel."
• "The waitress and waiters were very polite and made us feel very welcome."
• "Service was excellent and we were well looked after on the day by Darren who went out of his way to help with the little details."
• "Friendly and helpful staff"
• "The staff were very helpful and welcoming."

Cons:

• "He was not a nice man at all. Treat your staff better and don't be so rude to customers as well."
• "We had to ask for this a further 3 times and waited nearly 40 mins before the bill came!"
• "Overall it seemed like the staff didn't know what they were doing, front of house as well as in the kitchen!!"
• "Lastly a member of staff didn’t seem to have the time of day for people wanting food or staying and came across quite rude."
• "I only saw two members of staff working, which is pretty disgraceful management for a Saturday night."
• "Service was painfully slow and the place was virtually empty."
• "No staff looked happy, never saw a smile and felt unwanted as a customer."

Rooms and Cleanliness

Pros:

• "The room itself was clean and comfortable."
• "The room was spacious, warm and cozy."
• "Comfortable room."
• "Genuine heritage hotel in the heart of the old coaching town of Stony Stratford with a new annex at the rear but very comfortable rooms in the original building."
• "Lovely old building with functional yet perfectly adequate and clean rooms at a very good price"
• "Rooms are slightly smaller but are very clean and have all the requirements expected."
• "The rooms were traditionally furnished and clean"

Cons:

• "The carpet has a gritty feel to it when walking barefoot. Overall questionable cleanliness."
• "Pretty much everything is chipping and peeling in the hotel."
• "Room shabby .. cobwebs . .needs a good clean..shower dripping all night.. curtains falling down.."
• "Booked a 'superior' room (room 3), which happened to be right above the bar, so no getting to sleep until everyone left the bar due to noise."
• "The room we had was so hot and stuffy with no way of airing it as had no windows aircon or fan."
• "The room was very dated and filthy dirty."
• "Rooms are dodgy with peeling paint on the ceilings painted over paint cracking."

Food and Dining Experience

Pros:

• "the staff are so friendly and the food is fantastic"
• "Dinner was delicious and not expensive at all!"
• "The sunday roast was succulent, good size, good taste and pleasantly reminded us of what it used to be ... it was nice."
• "The food there is really nice I had the signature fish and chips."
• "The breakfast was good"
• "The food was delicious!"
• "The breakfast was nice, good selection of drinks."

Cons:

• "TERRIBLE Work xmas dinner 15.12.18. Prebooked in the summer. Shared the function room. Only one bar staff on for majority of the evening."
• "We ordered sausage and mash and a prawn salad for dinner. Very disappointed. The sausages were dry - as if they'd been rescued from breakfast leftovers."
• "Food was so slow, some of our party had finished eating before others were served."
• "Friends of ours ordered Lasagne then 5 minutes later they did not have any so he had to order something else"
• "The Hunters Chicken was solid and completely inedible from where it had been sat under the heat lamps for so long and/or over-microwaved."
• "The sharing platter consisted of two small pieces of cold white baguette with a couple of slabs of butter on the side, a bowl of olives, salami meats and stand-alone cherry tomatoes. The quality was poor and any effort to present the dish well was evidently lacking."
• "The batter of the fish was hugely over-powering, disguising an unwelcome flavourless, watery-textured fish which seemed to linger relentlessly in my mouth."

Ambiance and Facilities

Pros:

• "It's a nice, friendly pub and restaurant, which has a number of rooms to wander around in."
• "The turn around for the marquee room to change from ceremony to reception was done efficiently and looked fabulous."
• "Good restaurants nearby and the Ouse River park is about a 10 minutes walk."
• "This is a fab building lovingly restored with sympathetic treatment of the attached outbuildings, turned into a great venue rooms"
• "Visited for a wedding. Great venue staff were friendly food was great really tasty and good portions size."
• "a really nice atmosphere, the courtyard perfect for a drink especially with your dogs who are most welcomed"
• "Quirky authentic hotel with great food and great staff in an old old town."