Ego at The Knowles Arms, Blackburn Reviews Summary

Service

Pros:

• "Great service, all staff very attentive and friendly."
• "Excellent and attentive service."
• "Staff and service was excellent. Nothing was any trouble."
• "Staff were very friendly and completely on the ball."
• "Even when they're busy, both the staff and manager seem to have time for a chat, very relaxing."
• "Staff welcoming, friendly and attentive."
• "Service was friendly and good humoured."

Cons:

• "Didn't get asked for our food order for over 45 minutes."
• "Service was extremely slow, ordered drinks before we sat down which didn't come till our starters were arriving."
• "The place was quiet yet service very slow."
• "Service not satisfactory and I wouldn't recommend this pub to anyone."
• "It takes too long to order a beer at the bar when they are busy making cocktails."
• "Service was slow and the entire area we were sat in was dominated by a group of women that were drunk blasting music!"
• "Extremely slow service."

Food Quality

Pros:

• "Exceptionally cooked food. Nice presentation."
• "Ribeye and filet steak delicious. Cooked to perfection crusty bark and perfect temperature."
• "Deliscious main course."
• "Food was delicious, slow roasted pork belly was savoury and the marrocan chicken juicy and tasty."
• "Food was divine."
• "The food is always beautiful and it was this time."
• "The food was unreal."

Cons:

• "Waiting for the sandwiches was a bit too long while the meal itself was fairly dry and plain."
• "Luke Warm at best, Not a happy camper."
• "The all day breakfast, tasted and looked like it had been there all day."
• "Food terrible....staff incompetent...wasn't interested in how our food was."
• "The only starters which was any good was the garlic bread and the soup of the day."
• "The food was tasteless and quite poor."
• "Worse food i have ever had gammon was as thin as bacon and burnt you could snap it."

Value

Pros:

• "Bistro food, reasonably priced."
• "Not the cheapest option but good value, especially the midweek deals."
• "The £5 lunch deal was a steal."
• "Fantastic value."
• "Very reasonable price."
• "Food prices are very reasonable."
• "Price fix menu offers incredible value for money."

Cons:

• "Very expensive for poor quality service and food."
• "Although some items seemed expensive for what they are."
• "Drinks are a bit pricey."
• "Very expensive however you could argue you get what you pay for, the quality was there."
• "Food not too bad priced but drinks expensive service not brilliant waited 45 minutes for starters and over an hour more for main courses."
• "Very over priced food and over £3 for a very small bottle of coke!!!"
• "Deserts expensive for what they are."

Atmosphere

Pros:

• "A warm, welcoming Blackburn/Biarritz fusion Restaurant /bar."
• "Excellent food, all the staff were friendly and happy at work, which created a good atmosphere."
• "Pleasant surroundings, comfortable atmosphere, great music."
• "Lovely relaxed atmosphere."
• "The place was lovely great atmosphere."
• "Lovely atmosphere."
• "The atmosphere was brilliant and the outdoor seating was very relaxing."

Cons:

• "Sorry I will not be going again and to be honest if I was paying full price I really would of kicked up a fuss very dissatisfied."
• "No atmosphere at all."
• "However this time the service was slow and the entire area we were sat in was dominated by a group of women that were drunk blasting music!"
• "It did seem very noisy."
• "We were seated near the door. Every time the door opened we got a cold breeze."
• "Was put on a table near the outside door which was very cold."
• "It's a big restaurant, so why they choose to herd customers into one small area like cattle is beyond me."