Thainese Restaurant Reviews Summary

Customer Service

Pros:

• "Customer service was really good."
• "Friendly customer service and would deffo recommend."
• "I went to Thainese and was blown away with their outgoing service and hospitality to accommodate."
• "The staff here were all very friendly and accommodating."
• "The staff are really friendly and attentive."
• "Staff are so very friendly and attentive which is a plus."
• "Good customer service, all staff were pleasant and helpful."

Cons:

• "Service was very poor we were just taken to the table below that was it is had get up and go the counter everytime I wanted something."
• "For that reason, this young man was a bit rude and unprofessional."
• "Ladt at the till with a hijab needs manners, came to pick up a order and I said my order is right that there and she started an argument for no reason."
• "The waitress who honestly looked like she didn't want to be there."
• "The service is a bit slow."

Food Quality

Pros:

• "Great tasting food with a large variety. Each dish is unique."
• "The mains were really good. The chicken pad thia (think i got the name right) was the highlight."
• "The food is so delicious alhamdulillah."
• "The food was tasty fresh and hot."
• "The duck and sizzler dishes were amazing."
• "First of all the food was delicious."
• "The food was absolutely delicious from starters to duck to the lamb noodles the clay pot."

Cons:

• "The food was tasteless and we ended throwing most of the food in the bin."
• "The hot and spicy chicken was too much salty."
• "Green curry was a disappointment, the colour looked very artificial and the sauce was jelly like."
• "The beef salad was not even authentic or decent beef salad."
• "Took an hour and a half to deliver really bad Thai food. Odd, thick, gloopy sauces and little flavour."
• "The taste of Thai green curry was grouse after having the first spoon I felt sick."
• "Absolutely nasty mains."

Value for Money

Pros:

• "They have parking literally mins from the restaurant free after 6.30pm."
• "Price - fair and less than reasonable price."
• "Highly recommended and we will come here again for another takeaway 👍🏼"
• "Big portions and good prices."
• "Delicious authentic Thai cuisine, big portions and great value for money!"
• "The prices are also very reasonable."
• "Prices are decent for what you get and portion sizes are sufficient."

Cons:

• "The starter platter was average however, so I would not recommend that especially for the price."
• "And our bill was of about 54£! Sooo expensive for such a place!"
• "For the amount they charge compared to many other takeaways I expect better."
• "Sadly I have nothing good to say. I ordered a take away from this restaurant and the first thing I noticed was that the prices seemed quite high."
• "For all that rubbish we were charged over £36.00."
• "The bill did not reflect the portion size or the quality and taste of the food."
• "The actual dish could have been bigger considering the price."

Ambiance and Accessibility

Pros:

• "This place is all one floor and easy access for wheelchair users or family with buggy."
• "The ambience is calm and tranquil and the best part is that it has its own prayer facilities."
• "Have visited the restaurant couple of times. Very pleasant and peaceful atmosphere."
• "Really nice place to dine and wind down with mates."
• "A really nice almost hidden gem of Walthamstow."
• "Small, cosy restaurant with excellent variety of south East Asian food."
• "Nice friendly atmosphere."

Cons:

• "We were there for 2 hours in total, an empty place."
• "Little effort in decor."
• "It's not a posh restaurant, so don't expect the interior to be perfect."
• "Been past this place loads of times ....well first Impression is it needs a good renovation."
• "The place was cold no heating."
• "This isn't your posh and ideal place to go for a romantic night out."
• "The 'restaurant' has the front of a late night kebab shop and all the ambience."