Kaosarn Reviews Summary

Food Quality

Pros:

• "The Food is always excellent."
• "The Massuman curry, a personal favourite, is out of this world! The lamb is soft and tender and cooked to perfection."
• "Serving authentic Thai food made with love."
• "The most flavoursome Pad Thai we've tasted."
• "The food is exceptional."
• "The red Thai curry had all five elements of spicy, sour, sweet, salty and bitter present and correct to confuse the senses into delight."
• "Absolutely delicious, fresh and flavoursome Thai food."

Cons:

• "The food was small portion the potato was a bit hard."
• "The chicken pad thai wasn’t fantastic."
• "tiny portion of tom yum which tasted of gone off prawns and had few sad mushrooms floating in it."
• "The Pad Thai simply isn't a Pad Thai and I'm not sure what it actually is."
• "The food was also incredibly mediocre and not worth the money."
• "Chicken wings and ribs dripping in oil and the ribs were mostly gristle, fat and batter."
• "The food was overpriced for something I could have made at home."

Service

Pros:

• "The staff is super efficient."
• "Really good value and great service."
• "We had the pleasure of having Noi as our server. She did a fantastic job and was not only very welcoming but delivered great service."
• "Service was great and staff were super friendly."
• "The staff are friendly and always at the ready."
• "The staff were very helpful when we asked about food ingredients and spice levels."
• "Staff very nice, checked everything was ok several times but not intrusive."

Cons:

• "We were constantly rushed by staff even though we booked and were given a 2 hour slot."
• "The staff was rude to us multiple times, gave us hard time as we came with our 5-month old baby and a pram."
• "Extremely rude and unprofessional service."
• "Service was fast but not necessarily friendly."
• "We were rushed to order from the moment we arrived."
• "Service incredibly rushed and rude, they just want you to eat and get out ASAP."
• "The service was very rushed as the staff were trying to usher us out in 90 minutes."

Price and Value

Pros:

• "The starters are on average £6-7, and mains range from £7-13, all very affordable."
• "Food is reasonably priced and you can really get filled up by one plate."
• "As it is also BYOB place this keeps the final bills very low indeed."
• "Authentic Thai cuisine just up the road from Clapham Junction, this restaurant has the glorious advantage of being BYOB which keeps the bill nice and low."
• "Such amazing value and how rare to get a BYOB in zone 2 of London."
• "The BYOB corkage is amazing and everything is reasonably priced."
• "Amazing value for money."

Cons:

• "This is a bit pricey but also high quality."
• "The food is tasty but so overpriced and portion sizes aren't amazing."
• "They also charge you for the prawn crackers supplied at £2.90 a pop and they add service to the bill without noting what the charge is."
• "Starter squid very over priced at £8 and very poor."
• "The food was overpriced for something I could have made at home."
• "Food was totally overpriced."
• "Overpriced for such a mediocre takeaway."

Atmosphere

Pros:

• "The atmosphere is very lively and loud."
• "Good vibes and a nice place to have dinner."
• "Lots of natural light and when it’s warm you can sit outside."
• "The atmosphere is cozy and relaxing, the service is very efficient."
• "Overall a very relaxed atmosphere and a lovely dinner."
• "I love the atmosphere and the cosiness of the restaurant."
• "Always a warm welcome with expertly cooked and prepared dishes."

Cons:

• "There was a birthday going on, with about 20-25 people (split across various tables) and their shouting across to each-other just bounced around the room."
• "BOYB is - in theory - fun, but the atmosphere wasn't really there and we were constantly being rushed to finish and move on."
• "Its incredibly busy and really loud."
• "Vibe just wasn't there."
• "Only minor issue is how loud it is but still manageable."
• "Don't go if you fancy a leisurely evening, I'm sure it's fine if you want to feel rushed and a bit stressed!"
• "The urgency reflects London as a whole perfectly."

Payment and Policy

Pros:

• "BYOB is a bonus and make sure to bring cash!"
• "A BYOB restaurant that is cash only."
• "NOTE: it's CASH ONLY with the added benefit of BYOB (no corkage), so be experimental with your dishes."
• "All restaurants allow BYOB so it's very convenient for customers to enjoy their food with their favourite drinks."
• "BYOB is an excellent policy."
• "Cash only and BYOB with no corkage fee."
• "It's so nice to see a family run place and they do not charge for corkage."

Cons:

• "All I said was its strange to not have card payment in 2022, and she got immediately angry."
• "When we phoned to book someone should have told us that there was a time limit on the table and that they only accept cash."
• "They didn’t mention about the cash only at the beginning so we had to walk to cashpoint that’s quite far away."
• "What kind of a restaurant does not take a card in this day and age anyway, unless they are trying to avoid paying tax!"
• "The ‘owner’ did not like the fact that we had paid for our meal by card and became incredibly aggressive towards us."
• "It’s cash only, which is not stated until you have to pay and they don’t give receipts."
• "The restaurant claimed to only take cash, however they did not inform of this when we sat down."