Address: 12 Hanbury St, London, E1 6QR, United Kingdom
Phone: +442072471093
Rating: 4.6
based on 359 reviews.
Service
Pros:
"The service was super fast and the food was super fresh."
"Service was efficient."
"Nat in particular was amazing, gave us recommendations based on our preferences and provided the best service I've ever encountered in London."
"Excellent service from Tam, a real credit to Rosas."
"Our server Sam was very friendly, helpful, and our food came out quickly, it was nice and hot."
"We was served by Nat who provided an amazing service."
"Member of staff Sam is lovely and deserves recognition by the management :-)"
Cons:
"However the service could be nicer and a bit faster."
"Service kinda bad, they didn’t care and they were kind of slow and they made a mistake with my order."
"They only brought half of our order at first."
"Manager or supervisor made us feel a bit rushed on top."
"One of the waiters was difficult to understand - he mumbled and was unclear when asking us questions."
"The service at this branch was absolutely appalling tonight."
"We mentioned that we had been waiting for an hour and a half with no food to the waitress and she just muttered that the kitchen was busy."
Food Quality
Pros:
"The Pad Thai is great and the Papaya Salad a must try."
"The food was excellent."
"The food is amazing."
"The food was sooo delicious! It was a trip back to Thailand!"
"The food in Rosas is consistently very good! All of the curries are delicious (the jungle curry is a broth just so people are aware)."
"Authentic thai food is good in taste."
"The food was amazing! Aswin our waiter was attentive and courteous and the chef TJ worked up a green curry and a pad Thai that certainly lived up to the highest standards!!!"
Cons:
"The Penang curry was one of the worse I’ve ever tried- watered down, chicken was over cooked, and lacking in depth of flavour."
"Extremely overcooked sticky rice, extremely over cooked masaman curry (chicken texture chalky/powdery and very oily curry sauce)."
"The panang was pretty watery and didn't taste of much, and my colleagues pad thai had a burnt flavour."
"Cross contamination between meat and vegetarian options."
"Rice overcooked."
"The calamari and prawns were also nothing to shout about, quite bland."
"The reason for the low ranking was mainly for worst pad krapow gai ever, well it wasn't even THAT dish and I can't believe they served it that way."
Value
Pros:
"It’s chill vibes not too fancy and middle level priced not cheap or expensive but worth it!"
"I ordered of the lunch offer, a starter and main for about £10. Reasonable portion."
"Really good value for money considering the quality."
"The staff is very friendly, prices reasonable."
"Would definitely come here again, portion sizes are big."
"The food was perfect, good amount and we’ve been full afterwards."
"Superb value too."
Cons:
"Prices were a bit pricey."
"Almost 6 pounds for a can of beer is disappointing."
"Price wise it was pretty expensive."
"We paid £75 for 2 people."
"The only regret was that the portions were a bit small."
"Portions are just enough (not big/generous)."
"The price for three was reasonable and we were charged a 12.5% service charge."
Ambiance
Pros:
"The atmosphere here was chill and relaxed."
"A cute cosy restaurant really close to Spitafields."
"Cosy with great atmosphere with everyone packed in on small tables."
"The atmosphere is great as the place is nice and cosy."
Cons:
"Indoor environment is great although some seats are stools with no backrest which makes it uncomfortable for those dining in for a long time."
"Sitting on a stool is not my ideal way of eating."
"Very cramped space in the basement."
"Only downside was because of how small it is inside, lots of people walk in and stand around waiting to be seated / lots of delivery drivers coming in and out."
"During the meal, it was really difficult to have a conversation because it was extremely loud in the restaurant due to the small space."
"In fact it was so noisy that we could hardly hear each other across our small table."
"Good food, but not the best seating and space. Sort of cramped and sort of open kitchen that looks cheap."