Two Chimneys Reviews Summary

Staff Service

Pros:

• "Staff here are fantastic and very attentive."
• "Our server Daniel was polite courteous and went out of his way to make sure my children had things todo while waiting for your food."
• "The staff were polite and the restaurant was fairly clean."
• "Staff were friendly and masked when serving."
• "The staff here are a credit would highly recommend."
• "Very welcoming, friendly staff nothing to much trouble would highly recommend for a nice pub."
• "Staff really helpful and friendly."

Cons:

• "Service was terrible. Waited 2 hours for our entrees."
• "Lady behind the bar was abrupt and rude."
• "Long wait for the food, overcharged on the drinks, staff appear to need extra training."
• "The waitress was friendly but overstretched due to number of tables outside the pub while we sat inside."
• "The original waitress who served us didn't have a very good attitude."
• "After asking for a replacement the waitress was rude and had the attitude that she wasn’t bothered."
• "Waited over half an hour to be served with only 2 people in front of me."

Food Quality

Pros:

• "No complaints about the quality and value of the food."
• "Fabulous meal really good quick service ordered through the app. Food was lovely quality and hot and really tasty."
• "Food is basic pub food but done quite well."
• "Steak that melts in your mouth & giant burgers!!!"
• "Food is mostly really tasty if you eat meat."
• "Food was lovely and fresh, tasted delicious and was very reasonably priced."
• "The food was served quickly and was all very fresh and nicely presented."

Cons:

• "Ribs are disgusting."
• "Roast chicken was dry steak was crucified chips were cold gravy was absolutely disgusting."
• "Food hot and edible but nothing special."
• "Food was okay. Standard from a chain pub really."
• "Food was well cooked though."
• "Food was barely edible. Husband had steak and ale pie and the pastry was very hard."
• "The food is terrible. From rare chicken wings (twice) to food coming out cold."

Atmosphere & Cleanliness

Pros:

• "Have a lovely atmosphere."
• "Service was fab, nice clean pub."
• "It’s decorated nicely with a good atmosphere and all of the tables were clean and large."
• "The atmosphere was relaxed and cozy."
• "Early impressions were good, the place looks nice."
• "Food was great for the price. (£8.50 for a big plate mixed grill)."
• "Facilities are clean and tidy and there's plenty of parking."

Cons:

• "Where do I start. Place was tatty and dirty!"
• "This is meant to be a family pub but the facilities are shocking."
• "Really grubby and dull, doesn’t feel like a family restaurant."
• "The place needs a revamp and a good clean."
• "Place was tatty and dirty!"
• "The whole place needs some TLC - sticky tables, menus stuck together (they wipe clean), toilets in a disgusting state (mould growing all over, tap not anchored to sink, toilet seats barely attached)."
• "The garden area was very messy all tables were all full of empty glasses plates &used cutlery."