AK Grooming Room -Traditional Turkish Barbers Reviews Summary

Customer Service

Pros:

• "Two people offered me a hot drink whilst I waited, which was a nice touch."
• "The staff is always polite and courteous, and offers drinks for those who are waiting."
• "Was given extra services than a normal barber including hot towel and a nice thorough wash to my hair."
• "The service I received was truly outstanding, and Muus worked his magic to perfection."
• "The attention to detail and care from the barbers here is excellent."
• "I was welcomed straight away and asked what I was looking for."
• "They take care of you the moment you enter with great hospitality and a friendly genuine service."
• "Very happy with the service the AK crew provide, always offered a drink when I come in."

Cons:

• "Terrible experience. The person who was cutting my hair was stumbling around."
• "Very bad experience this time, the barber was rough, I told him how I wanted my hair on top."
• "Requests were completely ignored, made to feel uncomfortable and possibly a joke."
• "I do not usually write reviews but I was compelled to write one because of how awful the haircut is."
• "Went here today. Ended up walking out. Barbers finishing haircuts and leaving the shop while customers are waiting."
• "He shoved my head into the sink to wash my hair - I didn’t ask for it to be washed."
• "This experience was dreadful, thought I was having one of the experienced guys as he asks what I wanted."
• "What an awful experience in a barber shop, possibly the worst experience I’ve had in my life."

Price and Value

Pros:

• "He's worth far more than their charge for a full service."
• "Very nice experience today with Mustafa. Haircut came out just the way I wanted and the price to value ratio was insane."
• "For the price you pay, you get an experience like no other."
• "It's a bit pricey but the experience with the hot towel etc is worth the extra cost."
• "A first for me when it come to male grooming in the likes of a mud mask, face wash followed by a nice scented hot towel."
• "It was better value and service than a cut and wash in London. This will definitely be my main barbers in Southampton."
• "The best barbers I've been to in Southampton. You get a great cut and great customer service all for a reasonable price."
• "Highly recommend to anyone looking for a high-quality haircut."

Cons:

• "You'll be paying 30 pounds minimum for anything you get here, and often it'll be more."
• "This place is always hit or miss, all depends on who you get."
• "The cut is still good but, the price has gone up and the services have gone down."
• "However, the haircut was exceptional, hence the two stars, but I don't appreciate people trying to mug me off."
• "I went in and asked specifically for a 'dry cut' (£15) and a 'beard trim' (£10)."
• "Had to wait an hour just to get into a chair for a start, as the 3 barbers working attended to other customers."
• "After the haircut he tried charging me £34 which, if you look at the website, includes a massage and drinks. I did not get this."
• "I am new to Southampton and was looking for a new hairstyle. Then, today bumped into AK Barbershop. This hairdresser is by far the best hairdresser I've ever been in!"