Côte Canterbury Reviews Summary

Service

Pros:

• "The staff could not be more attentive they were really friendly."
• "The service is always perfect, the food delicious and the atmosphere lively."
• "All the staff were friendly, efficient and helpful."
• "The waiter was really good, friendly and professional."
• "Friendly, professional and attentive waiter and staff."
• "Service was great."
• "Our server Bradley Lains was very pleasant and a credit to the restaurant."

Cons:

• "Service was a bit happier hazard. 7 of us eating and only 6 meals arrived together."
• "Our waiter gave us new forks by taking then by the tines, which clearly shows a lack of attention and hygiene of his behalf."
• "It took an hour from us ordering for our Mains to arrive."
• "Throughout out the meal though we could clearly hear the male server berating and bullying the other members of staff."
• "The waiter attending us in the terrace was amazingly rude."
• "Food service was fairly slow for this type of restaurant."
• "Service was a little slower; the table water requested when we sat down had to be asked for twice."

Food Quality

Pros:

• "The food was overall fresh and tasty."
• "Dishes are presented in a simple French style and everything we had was delicious."
• "Food was amazing for a good price, and came quite quickly considering how busy it was."
• "The chocolate mousse which we all sampled. It was excellent."
• "The main courses were brilliantly cooked."
• "The food was all well prepared."
• "The food served was very well prepared, presented and extremely tasty!"

Cons:

• "The Croque Monsieur was not good with thick dry bread and not very tasty."
• "The grilled fish I ordered was a little bit bland."
• "I had the smallest duck breast ever, that was overcooked and tough."
• "I ordered the fish parmentier and it was awful, the fish was OK but the creamy sauce had separated and was watery."
• "The fish meal was 99% water and just a few prawns thrown in."
• "The food was ok, tasty but nothing you couldn't easily make at home."
• "The steak no longer comes with some green beans."

Atmosphere & Ambiance

Pros:

• "The restaurant was clean and inviting."
• "Good service, friendly atmosphere and ambiance."
• "It's in a buzzing part of town so perfect for a tourist holiday vibe."
• "Lovely branch of Cote in a beautiful building right on the main street through Canterbury."
• "Busy, great atmosphere and service."
• "Great atmosphere."
• "The atmosphere, sitting outside watching the world go by while eating a wonderful meal, was amazing."

Cons:

• "Awful layout, terrible burgers."
• "Sticky chairs, very dirty floor, could step on french fries from the dinner the night before."
• "Old dark stains of chewing gums or other food stuck on the floor."
• "Outside tables have the pleasure of hearing the Iguana restaurant next door blasting music."
• "Local yahoos 20 metres away on skateboards not helping."
• "No way she could climb 3 floors of steep stairs to use facilities."
• "No lighting at all."

Value for Money

Pros:

• "Food was amazing for a good price, and came quite quickly considering how busy it was."
• "Set menus for 2 and 3 courses are also available at great prices."
• "Very good value."
• "Great food and good price for the quality."
• "Very reasonable prices and attentive staff, not too far from Canterbury Cathedral."
• "The prices are surprisingly inexpensive (for an American used to paying far more) but the quality and service is above reproach."
• "The food was good."

Cons:

• "Nice food, but really should remove the back handed way they try and get more money off people."
• "Finally they bring the bill over with a 12 5% 'optional' tip on it."
• "Not great and overpriced for what it was."
• "Afters were a little bit pricey for what you get."
• "It's just a pity that its a bit pricy or I would come more regularly."
• "Very expensive, small portions."
• "The food was okay, however, not worth the money they charge… I’ve had nicer meals for less money."

Accessibility

Pros:

• "Wheelchair friendly. Kid friendly Will return."
• "The staff were brilliant with my disabled relative and made sure he had enough space in his wheelchair."
• "Lovely restaurant with the availability to eat outside (weather permitting)."
• "If you prefer shade there is also plenty."

Cons:

• "Customers should be warned the toilet is on the 3rd floor up many, many stairs."
• "Toilets are 2 floors up - I would hate to have a mobility problem."
• "Be prepared for a bit of a climb to the toilets, but kept beautifully clean."
• "Toilets 2 maybe even 3 flights up, so prepare yourself."
• "This place has more stairs than a Wetherspoons to reach the toilets."