Happy Samurai Reviews Summary
Category: Restaurant Canterbury
Atmosphere & Environment
Pros:
- "The atmosphere was lively."
- "The atmosphere in the restaurant is amazing, very cozy and themed."
- "The place was also really clean, very open and quiet, the music was just great."
- "Lovely atmosphere, very chic and elegant especially upstairs."
- "Nice cosy layout upstairs."
- "They have traditional tatami areas for larger groups, it gives it that authentic feel."
- "Has a very welcoming atmosphere just like a proper izakaya."
Cons:
- "We sat upstairs on a sunny day, windows were shut and we were told we couldn't open them."
- "The kitchens being downstairs and producing a lot of fried food means that the environment is warm and greasy."
- "Space upstairs seemed quite cramped, but still had a cozy vibe to it."
- "Staircase dirty, menu dirty and broken, toilets dirty."
- "WEIRD time going to the bathroom though ... it was like walking through a dark stairwell with no idea where to go."
- "It’s really small and cramped (aka Cosy)."
- "Outside seems nice, but inside is a disaster."
Service
Pros:
- "The staff is nice and friendly (Cristina and David especially)."
- "Our server quickly opened up some of the windows without prompting."
- "Waitress did a quick save for us, and she was very friendly and polite on top of that."
- "The server was really helpful, informative and friendly."
- "Staff are very friendly and cheerful."
- "The service was really good - both friendly and efficient."
- "The staff are incredibly friendly and attentive."
Cons:
- "The service was okay, the waitress couldn't answer some questions about the menu but was very friendly and the food came in good time."
- "The service is quite sub-par though and I have encountered rudeness over the phone whilst booking and when walking in."
- "They only had one staff doing everything like serving, cleaning, etc."
- "Waiter was not that polite when we asked to change tables."
- "Service time becomes a nightmare when you stray from the most popular dishes."
- "The service was slow although there weren’t many people in the restaurant."
- "The waitress attitude of this Japanese restaurant is very bad."
Food Quality
Pros:
- "Such amazing food, couldn't ask for anything better."
- "The Chicken Bao, the bun was fluffy and sweet, the chicken filling was not exciting."
- "Very fresh fish and fresh ingredients all around."
- "Food was delicious, with lots of choice."
- "The izakaya platter was delicious and I liked the selection of dishes."
- "Amazing freshly prepared sushi."
- "The food is absolutely delicious! 100% will be coming back here again!"
Cons:
- "The ramen wasn’t very appetising."
- "Their miso soup is mediocre."
- "13£ for a Vegetarian Tokyo Classic flavourless and without any protein!"
- "Food didnt taste like a genuine japanese place."
- "The tempura batter was overly heavy and greasy."
- "Failed ice cream tempura."
- "The chicken was chewy and not good at all, I do believe I spotted them heating it up in the microwave (and perhaps overdoing it)."
Value for Money
Pros:
- "The prices are accessible, you definitely get your money worth in the plates."
- "Large portions and fair prices."
- "This place is a hidden gem."
- "I felt the menu is very appropriately priced - the food is so amazing, it's authentic and presented well, and service is fast and friendly."
- "It is very good for money. Cheaper than I expected!"
- "Price was fair and overall the experience was fantastic."
- "Amazing food and very reasonable prices."
Cons:
- "Overall price of the food was also a little pricey."
- "Rather expensive for a canned pineapple juice drink."
- "Total bill came to just under £26! Overall first experience disappointing."
- "Possibly one of the worst meals I’ve ever tried to eat."
- "I found the food over priced for the amount we received."
- "The mochi and dorayaki were a rip off."
- "It can be almost £15 for a bowl of ramen which is a bit ridiculous compared to all other Japanese or other asian restaurants I have been to."
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