David James Limited Reviews Summary

Customer Service

Pros:

• "The transparency and level of customer service has been second to none."
• "Very good customer service, from first introduction, right through to collecting the car from me and immediate payment into my account."
• "David was very patient and professional. Excellent customer service."
• "Great communication, talked through the whole process with me."
• "Throughout the process CJ kept in constant contact with me and made the selling process very easy."
• "He explained everything and maintained excellent communication throughout."
• "The funds were transferred instantly without hassle which is also a bonus."

Cons:

• "David sent a guy to collect my car who arrived at 2AM IN THE MORNING, initially he was meant to collect at 4 pm and kept pushing the time back further and further and REFUSED to re-schedule to the next day."
• "Chris still carrying on asking for money even when I was still in my cast."
• "I had no reply, not even a thanks! David wanted me to leave a review, so here it is, better late than never."

Price and Payment

Pros:

• "David James offered me the best deal (even better WeBuyAnyCar)."
• "A great offer made and honoured."
• "David offered a great price and took care of everything."
• "Deal went through, quickly, professionally without any hitch and I got an excellent price for the car."
• "I was offered a fair price, much better than I could have achieved elsewhere."
• "I was offered considerably more than I would have got elsewhere."
• "They dealt with every thing and gave me a great price for the car, more than £1000 more than what Audi and Mercedes offered me for a part exchange price."

Cons:

• "Discussed with you nasty inconsiderate going back many weeks had a serious tail lift crush which a done on my tail lift of my hgv fracture two fingers need hospital treatment but in a cast for nearly 4 weeks no use of my right had but before that a had but a deposit down a car but unfortunately this happened so obviously I could not drive."

Professionalism and Honesty

Pros:

• "Everything that he said he would do, he did and he was true to his word."
• "David has been true to his word, showing honesty and professionalism of the very highest standards."
• "Cannot recommend highly enough this professional operation, they really do go the extra mile to help you."
• "David was in touch the next day and was extremely professional and fair."
• "I was very impressed with his professionalism and approach to buying used cars."
• "David was open, honest and clearly explained his business and the process of buying my car."
• "He was extremely honest throughout and stuck to his word which I really appreciated."

Cons:

• "Used his selling 'pressure tactics' when buying my car, offer only available for 24hrs etc."