Address: 44 The Broadway, London, SW19 1RQ, United Kingdom
Phone: +442084171714
Rating: 4.3
based on 282 reviews.
Food Quality
Pros:
"Amazing food, lot of different cuts of meat, everything very well cooked by professionals."
"This steakhouse was absolutely amazing, the cuts of meat were perfectly seasoned and cooked."
"The food quality was excellent all the meat just melted in your mouth."
"The food and the cuts of meat served was delicious and well seasoned."
"Meats are well seasoned, we loved the prawns and the beef cuts were generally perfectly cooked medium rare."
"All of the meats were fabulous with the chewiness and juiciness of flavour."
"The meat itself is mostly cooked to medium rare and delicious."
Cons:
"Some of the meats were amazing.. Others less so... There was some inconsistency between the different rounds of food."
"Grill items - through the dinner the meat was dry I'm afraid."
"The meat wasn't all that everything tasted far too salty which was rather unpleasant to the point of some cuts being inedible."
"The pork loin that was brought to our table was so overcooked that it was practically inedible."
"The vast majority of the meats were over-cooked and over-salted."
"The selection of meats were much smaller than a year before. There were no lamb, no fillet steak. All meat were burn and I could hardly chew it."
"The meat was consistently over salted to the extent it's inedible."
Service
Pros:
"The service was amazing... always ensuring we were taking care of."
"The staff is just brilliant. If you’re Brazilian you’ll feel at home, and if you aren’t you’ll have the opportunity to try amazing cuisine."
"The staff are phenomenal! Regularly asking you if you would like to try all the dishes, polite, quick and friendly."
"Most important, the staff is great and the service is amazing. Everyone is super friendly and courteous and don't hesitate to attend to any requests."
"The service is really good here, everyone makes sure they smile and make you feel welcome."
"They are very friendly, give an outstanding service."
"The team there was friendly and attentive."
Cons:
"The waitress was unhelpful."
"Staff need training in simple customer service!"
"The waiter barely came to our table & no one offered to take our plates & give us fresh ones until we were ready to go."
"Service wasn't great we had to wait a very long time for our drinks (even bottled drinks that didn't require preparation)."
"After waiting for a staggering 40 minutes, our drinks had still not arrived."
"The staff were not friendly or helpful and at some points of the evening quite rude."
"Zero customer service."
Atmosphere
Pros:
"The atmosphere was alright, very nice and polite staff."
"Beautiful representation of Brazil in a lovely setting."
"That evening had music playing, everyone generally happy and a great customer service."
"Beautiful ambience, nice wooden furniture."
"The environment itself is tastefully decorated."
"Nice atmosphere, good cocktails and the service is rapid and attentive."
"The ambiance was nice."
Cons:
"Only downside is, it's a bit cramped, as they really jam everyone in there."
"It felt crowded and noisy (hard to talk)."
"Over crowded, felt unsafe, uncomfortable, a few tables should be removed to allow proper costumer service with waiters having difficulty to reach our plates and serve the meat slices."
"Restaurant is small so gets quite noisy and hectic with people getting up all the time to go to the buffet."
"The day I visited, the place was overcrowded. We had to wait for about 30 min even though we had prebooked tables on their website."
"Men toilets were very smelly and dirty. Very disappointed... only positive side - staff is kind and try to mitigate the negative impact."
"Every time you stand up you're in someone’s way and when the door opens you get frozen."
Value
Pros:
"For the money with the £5/£10 buffet's its good value too."
"Went in the afternoon half price deal. Good value for money with this deal."
"Had the lunch menu. Really great deal. Very decent portions and the meat is divine!"
"The £16.95 deal offering a great value for money."
"Been there a few times, it is a bit pricey but it is an 'all-you-can-eat' set up so the more you eat, the more value for money."
"The cheapest option is £7 for just salad buffet and the most expensive option is £16 for all of you eat meat options as well."
"Next time we will go using the Groupon vouchers which will make it even more convenient .. £29 for 2 people."
Cons:
"Very disappointed. The selection of meats were much smaller than a year before... I better go to nice steak place and pay a bit more than coming here and eating poor quality meat."
"This is very expensive £73 for two of us to eat."
"The only downside is the price of the buffet, which is £30 per person."
"It's good to come here for the variety of meats but in terms of value you could buy a steak dinner for £23 elsewhere and you'd be as full and it wouldn't be as salty."
"The experience as a whole is quite expensive (spent about £50pp having just 2 non alcoholic drinks)."
"After charging my 11 y.o. daughter the adult price, the bill for 3 people came to £160."