Preto - Brazilian Steakhouse Queensway Reviews Summary

Service

Pros:

• "The service was excellent and the guys just kept coming with different meats."
• "The service was amazing no waiting around for a waiter."
• "Service was excellent and the staff were super friendly and chilled!"
• "The service is outstanding, right from the moment we arrived the manager greeted and welcomed us and sat us down."
• "The service was quick and enthusiastic."
• "The staff were very welcoming and attentive all throughout. They checked on us a few times."
• "Great service, staff were very welcoming and were happy to explain how their buffet works if you've never been before."

Cons:

• "Disappointed with the waiter so I went elsewhere."
• "One thing that annoys me though is that when I order sides or water and it never arrives and I have to constantly ask for the same thing a couple of times but then still have to pay a service charge."
• "No service at all, obviously unhappy staff, that are walking around without a genuine care."
• "Very bad experience, because of the waitress (Ginger hair) she destroyed my night With her Service Arrogant and in the bad mood, and very rude asking for still Water, she bring to us top water, plus dirty glasses."
• "Service was really bad - they seemed understaffed with waiters/waitresses."
• "The service was AWFUL!"
• "Service today was the worse ever."

Food Quality

Pros:

• "All the food was exquisite: the meats, the chorizos, the sides, including the desserts."
• "The food was tasty."
• "The meats were tender, juicy and full of flavour and the chicken hearts, as always, are great."
• "The food was delicious everything, all the dishes, the meat from the rodizio was absolutely divine, all fresh made."
• "The variety and quality of meats offered were outstanding, with each cut expertly cooked to perfection."
• "The food was just incredible, so many varieties of meat and it was all delicious."
• "Their meats are always fresh and the sides too!"

Cons:

• "Chicken wing, thighs and breast were all overcooked."
• "The side dishes including the pao de queijo where served cold, not a good sample of Brazilian cuisine."
• "The food was stale, dry and expensive."
• "The service was excellent but unfortunately the meats were consistently overcooked."
• "Terrible food, meat was tough couldn't even eat it."
• "The food was not nice. All the meats I had were just not flavourful or seasoned - just tasted like meat on sticks."
• "The meat was tasteless, you had to wait ages for meat, the starters were tasteless."

Atmosphere

Pros:

• "The atmosphere was lovely and the cocktails were great."
• "An amazing place to go with friends and discuss napoleonic military strategies, as the beef flank replicates what he did in the battle of austerlitz!"
• "The vibrant atmosphere and welcoming decor added to the overall enjoyment."
• "Colorful and beach like but nice setting."
• "Very lively and popular Brazilian diner."
• "Atmosphere is great. Lots of choice of food and meat."
• "Lovely atmosphere. Very nice people."

Cons:

• "The seats are very closed to each other. One visit is enough for me."
• "It was such a horrible evening and the atmosphere was uncomfortable, AVOID THIS AWFUL RESTAURANT!"
• "Noisy environments, with a lot of families and kids running around and screaming. Not for a quiet dinner but overall an 'ok' option."
• "The place was super crowded, dirty, with sticky menus and cards."
• "Preto West End is split across two levels with the basement level dim, featuring low ceilings."
• "The restaurant wasn't full and social distancing was good."
• "Complete chaos. Too Good to Go pick ups along in rush hour."

Value

Pros:

• "Good value for money for lunch."
• "Would highly recommend as the cost of the meal was an absolute bargain."
• "The food is decently priced considering what you get. It’s also very tasty and definitely worth it."
• "Dinner for just £22 excluding drinks."
• "The price certainly didn't match the standard. Absolute bargain."
• "Reasonable value but partially dependent on how much you can eat."
• "Amazing value for money!"

Cons:

• "Drinks £3.30 for a can of pepsi/ guaraná a bit pricey aren’t they?"
• "Waste of my money."
• "Such a waste of time and money."
• "However it can be pricey at 22 pounds a person excluding drinks and dessert."
• "Buffet option plus drinks will be £30-£35 per person."
• "Would give it a zero if I could. Sleepy service, poor food quality for the money we paid."
• "Unfortunately the price is probably the only good thing about this place…"