Parkdean Resorts Breydon Water Holiday Park, Great Yarmouth Reviews Summary

Facilities

Pros:

• "Exceptional quality, value, facilities and customer service."
• "Main facilities ie pool, bar, arcades and restaurant clean and very good."
• "The facilities on site were clean and well looked after."
• "Indoor and outdoor pool were great fun."
• "Facilities the show bar and fair prices."
• "The amenities was great and clean."
• "Good facilities on sites, pools, club, restaurant and evening entertainment."

Cons:

• "Swimming pool not on site but only a short walk away."
• "The pitches are far too close together, the toilets and showers were disgusting."
• "The floor around the pool is compressed pebbles which have come loose and can be quite uncomfortable to walk on."
• "Park is dated, pool is dated, outdoor play area is small and dated."
• "The prices of food in the restaurant were way too high."
• "The rest of the park is dirty with trash everywhere and dead plants everywhere would not recommended at all and think the park should be shut down."
• "The whole place needs lots replacing and a lick of paint."

Staff and Service

Pros:

• "From start to finish the whole experience was amazing."
• "The staff are very accommodating and can not do enough to assist and help."
• "Staff were friendly and welcoming."
• "Friendly staff from cleaners who did an amazing job to bar staff and security."
• "Most of the staff were friendly."
• "The staff are always very friendly and helpful."
• "Staff were really good."

Cons:

• "Staff were rude when asked for help."
• "Rude staff at the amusement area."
• "Staff were not helpful with directions either."
• "Staff in reception were vile and couldn’t give a hoot they had ruined our holiday."
• "Lady was very rude to a mother asking for change and would not even give you contact just looking at phone throughout giving customer service."
• "No staff to take food orders in the restaurant."
• "The only staff member who was very abrupt was the gentleman who worked the arcade who told us to get out with our well behaved dog."

Cleanliness

Pros:

• "Site very clean and tidy, caravan perfect."
• "Toilet block was nice and clean through the weekend."
• "Toilets and showers super clean."
• "The entire site was spotless all staff we spoke to were polite and helpful."
• "Camp site was very clean and tidy well maintained."
• "The caravan itself was cleaned to a decent standard."
• "Toilets and showers very clean washing up facilities where great."

Cons:

• "The caravan is a disaster dirty carpets and furniture all sort of dirt stuff including a leak we found on the first day."
• "Caravan was not as clean as previous visits."
• "The single beds the mattresses were gone so my daughter and I didn't sleep for three days."
• "Too noisy late at night, midnight- 2am from other campers running wild."
• "Showers were always dirty whatever time of day."
• "Shower area was very dirty."
• "Cleanliness off the ladies shower/toilet block. Most days toilets were dirty and even found bloody tissue all over floor."