Jurassic Grill Whiteley Reviews Summary

Atmosphere and Theming

Pros:

• "They really go all out with the theming and decor, which makes the experience of just being there a lot of fun."
• "We went for dinner our 11-month-old daughter and she was amazed by the decor with all the hanging plants and flowers from the ceiling and of course the large dinosaurs dotted around the restaurant."
• "You walk in to a jungle-themed restaurant dripping with vines and flowers. Dinosaurs are dotted around and add to the theme."
• "It's so pretty inside with all the foliage and dinosaurs, the food is delicious and is good value for money."
• "The decoration of the restaurant is excellent and sets the atmosphere perfectly."
• "The theme is done really well and the staff uniforms finish it off nicely."
• "The restaurant is absolutely beautiful! Whoever designed it is a genius."
• "The atmosphere is really fun and my 3-year-old nephew had the best time."

Cons:

• "Once the novelty of the dinosaurs wore off it was just an off experience."
• "No WiFi and zero data signal which is a pain when you have kids and tech."
• "The shop at the front makes it feel tacky with a lot of overpriced tat."
• "No one made the effort to chat to us, staff didn’t want to be there. No dinosaurs came round like advertised in the pictures also."

Food Quality

Pros:

• "The food quality at all though, which was wonderful - really fantastic burgers and great desserts."
• "The food was good too."
• "Food was very hot and tasted great!"
• "The food was delicious, the best burgers and chips we've had for a long time."
• " The food was delicious and our server Chloe was so attentive - she checked the ingredients for everything for me when I said I was vegan."
• "The food was great, a tad pricey but you're paying for the experience."
• "The food was tasty and came out quickly so we weren't left waiting."
• "The food was lovely, excellent portions and very tasty."

Cons:

• "Food was edible, but the burger I had had an unusual smell."
• "The food is ok but the service is shocking the staff just seem to stand at the bar talking, no people coming around to check is you are finished or if you want anymore drinks etc."
• "Food feels like an afterthought, done as cheaply as possible and overpriced."
• "Food is quite expensive for what it is but it is of good quality and for the added experience of having a blue burger bun was OK!"
• "The food was average even if the menu had been put together with playful names."
• "The food was nothing amazing I would compare my meal to a pub lunch."
• "The food was slightly under average nothing wrong with it just not amazing."
• "The food was okay and service time was okay. And at the end the baby had a special birthday dessert which again was okay."

Service

Pros:

• "The staff were all really friendly and helpful too."
• "We couldn’t have asked for better service from Evie :) it was perfect!"
• "Staff were all friendly and helpful."
• "Our waitress Amanda was very nice and proactively got a meal taken off our bill."
• "We were served by Jennifer and she was so smiley and chatty, we couldn’t have asked for a better server!"
• "The staff were incredible. Specifically who I think was the manager, she was so chatty and friendly."
• "They organized a celebration for my son who works there who has just finished college with a congratulations and a dessert (which I paid for) at the drop of a hat when I asked."
• "The staff are clearly still under training and seems like it's a first job for some of them. All of the staff we spoke to were polite and friendly."

Cons:

• "Service was okay staff were lovely but nervous for some reason and also over attentive asking 3 times if the food was okay."
• "Staff seemed uninterested and preferred to chat in a group, no warm welcome when you enter."
• "Once sat, and ordered drinks. Within just that drinks order, they messed up 3 items."
• "Took a while for the staff to come and greet us and show us to the table."
• "Service and all staff were brilliant! Would definitely return! Lee was super friendly and does a great job at interacting with the children and making everyone laugh and leave with a smile!"
• "The staff did not try at all making us feel welcome. It was almost like we felt annoying."
• "The service after being seated was inattentive at best."
• "The staff made no real effort this time to engage the kids to look for the dinosaurs etc. Very inattentive staff, they just stood around we waited ages for plate clearing /asking for dessert to the point where i had to go and find someone."