Address: Castle View Retail park, Marsh Rd, Rhuddlan, Rhyl LL18 5UA, United Kingdom
Phone: +441745593010
Rating: 3.9
based on 330 reviews.
Food Quality
Pros:
"Food was piping hot, plenty of it and tasty."
"Our meal from starters to pudding where absolutely spot on enjoyed every moment."
"Cooked breakfast stuff is made to order and my poached eggs were perfect."
"Food was 10/10."
"The food was really delicious and the portion size was really good."
"The meals were nice and hot when they arrived. They were tasty and cooked just right."
"The food was great and beautifully presented."
Cons:
"The roast was dire, vegetables very bland and the cauliflower cheese was disgusting."
"Food tasted awful."
"The only thing that was not good was the vegetarian 'bacon' as it smelt and tasted like a dog chew."
"Sadly disappointing, Sunday roast was cold and unappetising."
"The food wasn't very nice and the pie's we had was so hard we couldn't cut into them."
"All three courses were horrible and were extremely disappointing."
"I had chicken and mushroom pie which is supposedly award winning ..soggy microwaved pastry which had a sweet taste to it, which held dry bits of chicken, mushrooms and a sweet tasting creamy sauce that tasted of nothing."
Service
Pros:
"Great little place well worth a visit."
"A big thank you to the staff for the card, chocolates, and decorative birthday plate, for my 80th birthday meal."
"Ideal location, plenty of parking and the staff are always very friendly, polite and willing to help."
"The staff here are truly wonderful."
"Our meals were absolutely lovely, the staff really couldn't do enough - very courteous and kind."
"The waitress Sarah was amazing lovely smile and stunning a real lovely ladyπ."
"Our server Martina was polite and attentive."
Cons:
"After getting up to leave, still no drinks on the next table, we got our coats on to leave, a staff member shouted in a loud voice 'have you paid for the drinks you ordered'."
"The waitress seemed to view us as an inconvenience and got grumpier & slower as the night went on."
"The service was very slow and the staff walked around with no smile as they looked like could not coped with the job ask from them."
"Staff will sit you on dirty table with sticky menus."
"It took 20 minutes for the drinks to come after ordering."
"Waited well over an hour for starters to come out."
"Really poor service. We waited 1hr 20mins for our food, some of the food had to be sent back as it was cold."
Atmosphere & Cleanliness
Pros:
"Nice place nice people."
"Clean surfaces and tables."
"Really nicely decorated."
"Lovely clean restaurant with a pleasant atmosphere."
"The restaurant is well designed giving customers both dining privacy and open space."
"Nice, clean and cosy atmosphere."
"The restaurant was clean and the tables were well spaced out."
Cons:
"Poor service, no atmosphere and food ok but presentation was appalling."
"Extremely disappointed. Toilets and baby changing facilities were dreadful and filthy."
"Decor was trying to be atmospheric but was gloomy and tired."
"But.. incredibly dirty, under the tables was incredibly dirty."
"Visited with pet dog so had to sit outside in smokers area. Looked like neither floors or table been cleaned for a while."
"The place is really dark depending where you are placed to eat."
"We were seated, in direct air flow of the air conditioning unit and it was freezing."
Value for Money
Pros:
"They also have a 25% discount for heroes,nhs, police, armed forces to name a few."
"Great value for money. Β£9.50 for full English or Β£7.50 for Continental."
"Prices were reasonable, especially the 2 mains for Β£10.99 menu."
"The early bird 2 for Β£10.99 main courses is really good value and always served hot."
"Three courses for Β£17 which is very reasonable."
"Prices and deals are so reasonably priced."
"The Cooked breakfast cost Β£9.50 and that allows you to have all you want cooked as well as unlimited Continental with unlimited drinks too."
Cons:
"In all honesty, too pricey for what we had."
"Definitely was not worth the price."
"Β£15.49 is an outrageous charge for what I was given."
"Food is overpriced and would have been better off at Wetherspoons where the food is hot.. out on time and service better at over half the price."
"We far to much for what we had ..."
"It was a total waste of money."
"The food on the other hand I find itβs over priced for what it is."