Harvester Llandarcy Neath Reviews Summary

Service

Pros:

• "Service was fantastic and the staff really were helpful."
• "Both Laura and Katie continuously asked throughout our visit if everything was OK and if there was anything else we needed, which I like whilst dining out and not feeling that I had to grab anyone's attention."
• "When we arrived we were greeted by a very friendly lady who showed us to our table."
• "Service and food has improved, Ryan was our waiter and he was polite and friendly."
• "Came out for food with my family on Thursday, food was lovely and the service was even better, Katie P was our server, she was funny, very helpful & chatty, had an excellent knowledge of the menu, nothing was too much for her."
• "Would highly recommend this restaurant the staff are great with kids."
• "The friendliest staff you'll ever want."

Cons:

• "The restaurant was freezing cold, even with the fire on."
• "Very poor breakfast today, it was very quiet so to find the orange juice and coffee empty was disappointing."
• "Waitress missing items off orders."
• "Greeter was totally disinterested when showing us to our table."
• "Absolutely the worst service and food ever."
• "Service was extremely slow."
• "Service was poor, the salad cart was empty and the food though edible wasn't to its usual standard."

Food Quality

Pros:

• "The food here is always fresh, tasty and hot."
• "Everything was perfect. The salad cart was perfect 10/10."
• "Food overall was pretty good. Their chicken was well cooked, and well seasoned."
• "Had a rack of ribs which was outstanding."
• "Food was beautifully cooked, and piping hot when it reached the table."
• "Food was great and cooked well."
• "The food is lovely, the wait times from ordering to the meal being delivered are very reasonable."

Cons:

• "We've not been to Harvester probably since pre Covid but always had a good experience food wise, sadly can see things have taken a drastic turn for the worse."
• "The chips tasted reheated and stale."
• "Absolutely disgusted 1st we get put on a dirty table, then we que up 4 the salad bar and witnessed the chief drop a chicken wing pick it up look around and put it back in the bowl."
• "The food was great, the only downside was that the salad bar was bare, no bread rolls or pasta."
• "Poor food, overcooked starters, greasy."
• "The steak was OK but the chicken was absolutely disgusting cut it open and it was like rubber and raw."
• "The food was so badly cooked we were forced to send two of the plates back."

Value for Money

Pros:

• "Can't fault it for value for money."
• "The food I great but come hungry as they are good generous portions, the ultimate platter isn't for the faint-hearted it's massive but extremely tasty."
• "We ordered the Christmas dinner. Which was nice. And it was at a reasonable price. £17.99 for 2 courses."
• "Food was lush and not too expensive."
• "At £9.99 including unlimited drinks, it was ok value."
• "We had a very nice, reasonably priced meal."
• "Definitely worth every penny. The experience was amazing, along with the food and the service."

Cons:

• "All in all a very disappointing experience for £132."
• "First and last visit I'm afraid."
• "Overall pretty terrible."
• "Nothing was great. The drinks were over priced. Children’s meals were overpriced."
• "I will never return to this horrendous place again after this nightmare visit."
• "I'm astonished you justify a half glass of coke for £3.55."
• "Food portions were dreadful for the price and my little girl said her burger tasted sour."

Staff Attitude

Pros:

• "Admired the front of house staff for how they dealt with the busy Bank Holiday."
• "Nice friendly welcome and fast service."
• "She was very helpful, polite and friendly."
• "The service is brilliant the staff are pleasant and very helpful."
• "Very friendly staff and we will definitely be back."
• "Our server Rhys was amazing and very patient."
• "Carys was our server throughout our evening. She was super welcoming and friendly!"

Cons:

• "Other staff appalling attitude all taking about us by the bar glaring at us!"
• "Even though our waitress was really friendly, the restaurant manageress was the most rude, unfriendly and unhelpful person we have ever met."
• "Upon checking i found countless reservations for every hour upon the hour starting from 19:00. i booked the 19:00 slot and went back in. It appears that the waitress had intentionally lied to ensure we would not eat there."
• "Dirty cutlery and even had to ask for forks as there were none available."
• "Very disappointed, offered cheese and bacon on my steak, turned out it was stilton cheese."
• "Very poor experience tonight. From the moment we entered we waited around 5 minutes by the door as 3 women behind the bar stared at us and continued to talk amongst themselves."
• "The waitress who came to take our order lent on the table and was quite brisk with us."

Cleanliness & Maintenance

Pros:

• "Food good and clean toilets."
• "Good size portions and salad bar items were fresh."
• "Recently decorated, so looks nice inside."
• "The staff were lovely and friendly and my dog even had a clean plastic box full of water."

Cons:

• "Absolutely disgusted 1st we get put on a dirty table, then we que up 4 the salad bar and witnessed the chief drop a chicken wing pick it up look around and put it back in the bowl."
• "The tables were sticky and hadn't been wiped."
• "Make toilets were blocked and covers in faeces."
• "Outside needs maintaining, male toilets were very smelly of urine."
• "The salad bar looked very tired, and all the bowls had water in them."
• "The food was cold, the salad bar was almost empty and the sweet corn was soggy."
• "No one was apologetic once so ever or even seemed to care."