Address: 129 Coast Rd, West Mersea, Colchester CO5 8PA, United Kingdom
Phone: +441206382700
Rating: 4.4
based on 164 reviews.
Seafood Quality
Pros:
"Delicious fresh seafood, we’ve visited quite a few times over the years."
"The über-fresh crab, shrimp, oysters were utterly amazing."
"The grilled oysters and scallop salad were superb."
"Top grade seafood, cooked or prepared to perfection. Salivating writing this."
"The best seafood I've ever had. Very fresh."
"The seafood is the nicest I've ever had anywhere."
"The seafood was fab! Fresh & delicious."
Cons:
"The seafood is below average, and very overpriced for the quantity you get."
"The crab platter had some issues though, the mackerel was dry and rubbery and the shell in shrimp served at the centre of the platter were mushy and seemed previously frozen."
"The dressed crab lacked flavour as did cockles."
"The prawns were a bit tasteless and the crab was good although they didn't supply anything to break the crab with so had to waste a lot."
"The food wasn't that great... very bland."
"The lobster was tough and tasteless."
"Mussels and shell on prawns were tasteless."
Service
Pros:
"Friendly down to earth atmosphere with staff that go the extra mile to help, one even chased me down the road with the jacket I forgot."
"The staff were also helpful, friendly and welcoming."
"Our waitress (called Lola) was polite and professional throughout."
"Friendly, helpful staff - highly recommend for a seafood experience to remember."
"Staff work exceptionally hard here and all with a smile on their face. Worth the wait and I’ll definitely be back again."
"Staff were friendly and attentive, service was quick."
"Very friendly, service with a smile!"
Cons:
"Lots of hype and was really excited to go but upon arrival, customer service wasn't that great."
"Been coming here for about 2 decades now. But sick of the cold / rude attitude of some of the staff here (young blond female)."
"Wow what a mistake, service is awful, yh blonde lady very rude, I only asked for a roll, she abruptly said you know that's extra."
"The service was slow & unprofessional."
"The young lad serving us did not know what the specials on the chalk board were."
"Good food but poor customer service over the phone."
"Staff appeared pretty clueless and not particularly bothered about customer care."
Atmosphere & Setting
Pros:
"Charming setting, ideal to sit on beach, look out over estuary."
"It's a simple dockside restaurant with some of the best food you can find."
"Real old seafood shack with quality seafood."
"Great fresh fish with no pretension."
"The Company Shed is a hidden local treat."
"Great relaxed atmosphere, super service with a smile, we look forward to our return."
"Glorious. One of my favourite places in the UK."
Cons:
"You feel like you are eating in a dirty old shed."
"The place was noisy, full of feast debris and a shrine to eating well with no pretension."
"They don’t clean the tables, flies everywhere around dirty tables with left food."
"We had pre booked over a week in advance. Unfortunately, we were seated on an outside table, right on the kerbside without any shade on a very sunny hot day."
"Finally there's just no place to sit, so you need to grab your platter and go somewhere find a bench, which is not very practical."
"The venue was a complete mess!"
"We were seated next to the back door, even though other tables were free...staff constantly were in and out, with the door swinging shut and rattling me and our table."
Value for Money
Pros:
"Prices are decent as you’re paying for quality 👌"
"The oysters or some of the best in the country and about a quarter of the price you would pay in London."
"Lunch for 2 was about 50 quid, which felt very reasonable."
"A great selection of seafood and the prices are generally reasonable, especially the seafood platters."
"We ordered a lot of food for takeaway which cost about the same as a Nandos but was much more special."
"Friendly staff, great food, unique atmosphere."
"Honest rustic fresh seafood served proudly without any heirs or graces."
Cons:
"The seafood is below average, and very overpriced for the quantity you get."
"Value for money = Zero."
"Definitely not worth the price."
"At £25 it wasn't value for money."
"It was really expensive for what was on offer so we probably won't be returning."
"The prices compared to other local establishments are hugely inflated."
"They sell lobsters at 50 pound a lobster... a bit pricey, otherwise I'd rank this a 4 star instead of a 3."
Booking & Accessibility
Pros:
"You can now book. Otherwise arrive very early and make sure you have parked first and all arrive together."
"If you haven't booked, park up and arrive at 11am to see if they have a table free."
"Book on the day as it always gets packed out during the summer."
"Always best to preorder to avoid disappointment."
"Friendly and knowledgeable staff. You can now book."
"Perfect place to grab gorgeous hot seafood and find a spot near by to look out over the estuary."
"Great location for people enjoying a stroll around this beautiful area."
Cons:
"They now require BOOKINGS. Without one they'll try and fit you in but you're risking a wasted journey."
"Bring your own booze and bread. Expect to wait a while for a table if you arrive any later than 12."
"Avoid high tide time as you won't get to the place."
"Parking is tough, be prepared to drop off the faint-hearted and go fight for a space on a front lawn of one of the patient islanders!"
"We have been poisoned with bad seafood and are both being violently ill from both ends."
"Arriving at 13:15 on a Sunday there was a queue and they already ran out of crabs and oysters."
"Most are left I cleaned and full of dirty plates. Only 3 tables in use but others not allowed in!!!"