The White Buck, Burley Reviews Summary

Service

Pros:

• "Sherry upgraded us to a junior suite which was an unexpected but welcome treat."
• "Great food and extremely good customer service."
• "Helpful friendly staff."
• "We were served at the table and the drink brought out very promptly by friendly staff."
• "Evening staff great."
• "Great customer service."
• "The staff were attentive and professional. Nothing was too much trouble."

Cons:

• "Service was slow and no attention to detail."
• "But that was the very last we saw of any staff."
• "Our drinks didn't arrive."
• "Service very slow waited behind one customer ended up with que behind me of six."
• "The service was OK but lots of young people on minimum wage standing around and chatting."
• "Now too much money for too little food. Not good value."
• "The service was adequate, as unfortunately we had to go up to the bar to get water, despite asking the waitress previously (to no avail)."

Food Quality

Pros:

• "Food was good with a nice range on the menu."
• "Dinner was delicious with great service to go with it."
• "The menu was good, the food good portions and well cooked.... Delicious...."
• "The breakfast options were plentiful and arrived in good sized portions."
• "Prices have gone up a bit but still good value as the food all round was good."
• "The food was good and cannot be faulted."
• "The food itself was nice."

Cons:

• "The advertised dishes on the menu did not include the ingredients that were listed."
• "Food was aweful, sent it back as £27 for the signature lamb dish was cold and tasted terrible."
• "The food and service however was average to poor."
• "The food was cold, also food missing from our order we also notified a member of staff to still have to wait and inform again."
• "Sadly a mediocre meal."
• "The atarters were lovely but the main meals came to the table and WERE ALL COLD."
• "The food was not up to the standard of the price by a long way."

Accommodation

Pros:

• "Stayed two nights b&b. Room was cosy, comfortable and clean."
• "Separate shower room/toilet."
• "Nicely decorated room, where the suite were beyond expectations despite the online pictures."
• "Comfy bed."
• "The room was comfortable and exceptionally well appointed with great shower and everything you need."
• "We were also upgraded to an even better room which was a real treat for us."
• "The beds were comfy, the rooms large, clean and well decorated."

Cons:

• "Very pricey though ... it cost £60 for our meal one drink and main course only."
• "The TV in our room would only receive BBC1 and that was intermittent."
• "We asked for another table - none."
• "It is quite noisy in the hallway."
• "Tiny room provided when booking in."
• "Room size much smaller than anticipated with miniscule hanging space."
• "The only food that was served in the afternoon was sandwiches."