Address: Hightown Rd, Hightown, Ringwood BH24 3DY, United Kingdom
Phone: +441425472516
Rating: 4.2
based on 132 reviews.
Food Quality
Pros:
"Good quality roast, very tasty."
"The food is amazing. Wednesday buy one get one free home made pie."
"The carvery is delicious, a choice of 4 meats, you can have all 4 if you want and the slices are thick."
"The food was beautiful, only reason for 4 stars is there wasn't much choice but it was well cooked and tasty."
"The food was gorgeous, no faults at all."
"Homemade Lasagna (best I’ve had in a long time)."
"Fantastic food, home cooked to order. We had fillet steak."
Cons:
"If you like a salad then go as the carvery when I ate was cold."
"Think it must have been the chefs day off, 4 dinners all with over cooked dry chips."
"Limited (Sunday) menu. Roast was average."
"We were treated to badly cooked food."
"Main course chicken and leek pie served cold."
"Very disappointing starter of cheesy chips overgrilled and crispy!"
"Awful food. Had the fish platter, deep thick greasy batter."
Staff and Service
Pros:
"Polite staff, tidy and well run."
"Very friendly. Dog friendly inside and out!!"
"The staff were some of the friendliest people I have met and have been one of the highlights of our trip."
"Probably the friendliest staff I've experienced for a long time in a pub."
"The staff were extremely friendly, even with a table of 15 everything was spot on."
"Staff very pleasant and efficient. Service good."
"Had absolutely amazing service from susie and ruby, such lovely lovely people."
Cons:
"Unfortunately the lady manager wouldn't let us have decent table in main garden....she said tables were booked...nobody arrived for the tables."
"We rode our electric bikes from Poole to Ringwood today... We were very disappointed when we were told that we couldn't charge our bike batteries while we ate."
"Friends from Australia booked a function here and when they arrived they found it had been double booked."
"We did notice that other customers walking out which I wished we had also done so."
"Have visited Elm Tree on many occasions and been happy. This last visit the service was the worst I have ever experienced anywhere."
"Really disappointed with a staff member at the elm tree tonight. Been our local pub for 8 years. Me, my partner and our dog were asked to leave tonight."
"Waitress not very friendly."
Value for Money
Pros:
"Meal really reasonable priced."
"Reasonable cost for a good portion."
"Great value for money, not often come across a good pub!"
"Vegetables were well prepared, hot and tasty. Good value too."
"At a reasonable price, too."
"Always leave there satisfied that's for sure."
"Lovely carvery on Sunday. The three slice standard was enough for most people."
Cons:
"Charged £11 plus £1 for cheese on child’s burger meal."
"Good food, but trick you into thinking your getting the advertised deal, selling you at full price."
"The venue is pleasant looking, nice outside area but unattractive inside. The food options were good, and good selection of drinks, but extremely overpriced for what it is."
"45 minute wait for 3 portions of chips at lunch time."
"20 mins for our food to arrive which was cold and the gravy had solidified and dry."
"Took 3hrs to serve 2 courses and pay was very slow."
"Despite being quiet service was not good and overall a disappointing lunch for the price."
Ambiance and Facilities
Pros:
"Absolutely wonderful little find."
"The gluto free fish and chips were the best I have ever tasted."
"Very nice pub with friendly staff."
"There are board games that you can use."
"The interior is cozy and rustic, with exposed brick and wood beams adding to the ambiance."
"Outdoor chairs and games for all."
"This pub in Wimborne has a great atmosphere that makes it a popular spot for locals and visitors alike."
Cons:
"No kids menus to look either on paper or online."
"We then got told by a young girl that we were making too much noise."
"We were sat outside and were told that our group could not sit together as we were more than 4 people."
"Table was sticky and other customers were rude and sexist."
"If you're not a local, just don't bother."
"We noticed mould growing on the plants on the tables - which is unsanitary."
"Couldn't get rid of annoying (albeit low-level) music from loudspeaker above the table."