German Doner Kebab Reviews Summary

Food Quality

Pros:

• "It’s very delicious and the delivery logistics and expectations are great."
• "Kebab was 8/10. This is a good kebab."
• "Sauces and spring rolls were top drawer."
• "The meals here are delicious & hygienic."
• "Their food was absolutely delicious."
• "The wraps and spring rolls are absolutely yummy!"
• "Absolutely amazing! I'm not usually a huge doner meat fan, but wow.. this place is awesome."
• "Food is great! Descent portions and and good prices."

Cons:

• "Spring rolls dripping in oil as they were refried again n again."
• "Absolute shocking service… wee and poo all over the toilets."
• "Chicken wrap had a bone in it. Disgusting."
• "The chicken was so dry, it came with a teaspoon of sauce."
• "Food arrived almost an hour later and was okay however not the best I've had."
• "The og kebab was very dry and the sauce is sold as extra."
• "The chips were good but the kebab rolls appeared to have been cooked for too long and were saturated in oil."
• "Two pieces of greasy meat in an inedible dry brittle crusty wrap!"

Service

Pros:

• "Showed great hospitality towards customers had amazing service including dine in and take out."
• "The staff I got to speak to as if they were like friends."
• "Jasmine was absolutely fantastic, made sure we had everything we needed."
• "Ajay looked after us could not fault anything fantastic."
• "Came in for lunch the other day with my mom and it was amazing! The staff were so nice especially Ajay."
• "The staff will try to accommodate your needs, they are friendly and proactive."
• "I came here with my family for the day to York. The service was excellent, staff were friendly and accommodating."
• "The staff were friendly and patient as myself and partner looked over the menu."

Cons:

• "Absolute shocking service… Staff passing food back to the kitchen."
• "Please fire the guy on the counter."
• "Probably the worst food experience I’ve ever come across. The staff are completely clueless."
• "Customer service simply not good enough."
• "Worst take away ever. No apology from staff whatsoever."
• "Extremely shocking how there is absolute lack of knowledge of what they're doing and customer service."
• "Tasty food just cold. Jasmine coming over asking for reviews 'because she needs them for her job' felt a bit awkward."
• "Service was great but I now have food poisoning."

Ambience and Cleanliness

Pros:

• "The atmosphere of the restaurant is calming and beautiful."
• "Atmosphere was chilled out, quiet and relaxing."
• "The place is presented so clean and tidy."
• "The restaurant was spotless when we came in at lunch time."
• "Dining area is nice well laid out and clean."
• "Great brand, pathetic staff, missed items, shocking replies."
• "Very nice I had the boss box for one chicken kebab plain fries chilli nuggets and a Fanta."
• "I went today, the place is wonderful, modern, I like it very much, the staff is friendly and very helpful."

Cons:

• "Restaurant was very dirty. Toilets were in a bad way."
• "Tables looked like they hadn't been cleaned this year."
• "Piles of half-eaten food on most tables. No one paying attention to clearing the mess."
• "The place was staffed with a lot of young people and a fair few tables were in requirement of cleaning."
• "Absolutely ridiculous, group of about 15 teenagers pissing about inside shouting and the staff did absolutely nothing about it."
• "Terrible… came in with my husband in the evening for a nice meal, it was really busy and we were just ignored."
• "The tables remained cluttered with rubbish for quite a while after patrons left."
• "Ordered at the touchscreen machines - it took a while for the food to be brought to our table despite lots of staff around."

Value for Money

Pros:

• "It's budget friendly too."
• "You definitely need to visit here when you come to York - it’s right in the city centre 💯."
• "The best Chicken Kebab I've ever eaten. Quality meat, nice crispy bread, fantastic sauces."
• "Highly recommend."
• "A really decent alternative to a McDonalds. Good choice and creative kebabs."
• "Took advantage of the half-price kebab offer for first-time app users."
• "The German Doner Kebab in York. Our order was taken quick and food was also out quick without any issues."
• "Absolutely delicious! The German donor kebab exceeded my expectations."

Cons:

• "£70 in the bin. Worst take away ever. All 5 doner boxes in the bin after only 1 bite."
• "Food came quickly and food had a nice flavour. But the chicken was so dry, it came with a teaspoon and I mean a teaspoon of sauce."
• "I love the idea of the dishes on the menu, however the execution is mediocre."
• "The food eventually arrived almost an hour later and was okay however not the best I've had."
• "Food quality is amazing, service is quite good too, i always get served fast and usually receive my order in 5-10 minutes."
• "Two pieces of greasy meat in an inedible dry brittle crusty wrap!"
• "Food OK at best. Service not good. Lots of staff but very disorganised, slow and poorly managed."
• "It does taste good, but the problem is the value is just too unacceptable for me to ever go back."