SEA LIFE Centre Weymouth Reviews Summary

Category: Tourist attraction

Address: Lodmoor Country Park, Weymouth, DT4 7SX, United Kingdom

Phone: +441305761070

Rating: 4.3
based on 712 reviews.

Attractions and Exhibits

Pros:

  • "Amazing attraction, good variety of well cared for animals."
  • "The exhibits are brilliant and very clean the fish and other animals are in brilliant condition."
  • "Most creatures could easily be seen by young children or wheelchair users."
  • "There's a good variety of animals to see and in a different set up to the other sea life centres we've been to."
  • "Awesome sharks and fish, ray, turtles, penguins, otters and seals, the tunnel is my fav!"
  • "Lovely collection of creatures too we loved the Octopus, star fish, sharks and seahorses, there's also penguins and sea lions."
  • "The various exhibits are amazing."

Cons:

  • "Considering the size of the place, disappointed with the lack of animals, was expecting a lot more."
  • "Tiny exhibits, very few attractions and just a really dated, neglected feel to it."
  • "Animals that don’t seem particularly well kept, a few varieties of fish & some very tired and unkept attractions."
  • "The seal enclosure makes me feel sad for them, it's so small and looks horrible and dirty."
  • "One of the turtles' tanks was so small that it just sat there as it couldn't swim anywhere, which was quite shocking."
  • "A serious lack of livestock in some attractions such as underwater tunnel, jelly fish tank and no otters."
  • "The only disappointment this time was that the underwater sea tunnel hardly had any sea creatures in it."

Value for Money

Pros:

  • "Booked this using the Kellogg's 2 for 1 tickets as a rainy day experience... Great value day out."
  • "Family had a super time here. Great value for money with loads of stuff for the family to do."
  • "Used 2 for 1 voucher which made it very reasonable."
  • "Fantastic place, 1 of the best places we visited this summer."
  • "Booked via my discounted blue light discounted service online the evening before which saved us a family of 3, 2 adults and 1 child who is 6..... roughly around £20."

Cons:

  • "Paid £47 with discount vouchers and it certainly was Not worth the money."
  • "For what you get it's extremely over priced for a visit in December when a lot of outdoor areas cannot be used and enclosures closed."
  • "Gawped at the price for a family of 6 to visit but decided to go ahead as a one off."
  • "I'd say its a little pricey for what's there overall as its quite a small place."
  • "And personally I think it's quite pricey."
  • "We felt that £88 for 2 adults and 2 children, for 2 hours to walk around, was steep."
  • "Ticket prices are extortionate considering what you get - animals that don’t seem particularly well kept."

Facilities and Services

Pros:

  • "The centre was huge with plenty of facilities like food, gift shops and toilets."
  • "Baby change facilities and the park is kept so clean."
  • "Good mix of indoor and outdoor. Large children's play area with free suncream Station."
  • "Well laid out centre, with a splash pad and small pirate ship in a shallow pool."
  • "There is also a large outdoor play area for the children should the weather be good."
  • "The play park was great for our toddler and much older children to enjoy."
  • "Plenty of parking nearby and a nice gift shop as you leave."

Cons:

  • "Ridiculous price for car park which was very shabby and unkempt."
  • "The toilets were filthy (photos taken soon after the place opened so should really be clean)."
  • "Only one otter called Badger here at the moment... Not sure if £24 is justified when compared to ZSL."
  • "Parking we had to pay £15 (council car park so beyond sealifes control) but this was a bit of a shock when we arrived."
  • "The coffee shop at the kids park inside the sealife centre drinks kept coming out cold (the hot drinks)."
  • "The seals were shut off as were the penguins (due to bird flu)."
  • "One of the turtles' tanks was so small that it just sat there as it couldn't swim anywhere, which was quite shocking."

Staff and Customer Service

Pros:

  • "The staff were incredibly friendly and helpful."
  • "Staff were incredibly knowledgeable so try to catch them in action during feeding time."
  • "Staff were very friendly and welcoming and spent ages with my daughter talking to her."
  • "The staff were so friendly and when we had a ticketing issue customer service were excellent as well."
  • "Staff were knowledgeable & helpful."
  • "Staff at the starfish area was really friendly and informative."
  • "All the staff were very friendly and welcoming."

Cons:

  • "The staff in the restaurant rolled their eyes and sighed when I ordered something that was not already available to grab."
  • "The staff mostly seemed to be very young and not trained in customer service with a smile."
  • "The woman I spoke to was incredibly unhelpful and gave me incorrect information."
  • "Staffed by the least interested members of staff."
  • "Not much interaction from the staff and my two children were left disappointed as they had to read everything instead of interacting with the staff to help make the experience fun."
  • "The cafe just had cages of food left around also."
  • "The feeding times were very crowded and very difficult to see!!!"

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