Dermadoc Reviews Summary

Doctor's Professionalism

Pros:

• "Dr T is very knowledgeable and knows what works to give an effective yet natural looking end result."
• "Dr Tukmachi’s a true genius."
• "Dr Firhaas Tukmachi is highly professional he explained and answered all my questions regarding my treatment made me feel at ease & the whole experience relaxing."
• "Dr Tukmachi is very professional, has a natural eye on aesthetics and knows exactly what and where to tweak for a natural fresher look."
• "Dr Firhaas Tukmachi has an excellent eye for what is needed. I trusted this implicitly and his manner is fantastic."
• "Dr Firhaas Tukmanchi is an excellent practitioner and very professional."
• "Dr Tukmachi is an outstanding specialist who puts you at ease, explains everything thoroughly, and listens to your needs; the results are fantastic!"

Cons:

• "Delays, cramped waiting rooms, and the worst of all permanent under-eye damage I have from his negligent filer injections were just the tip of the iceberg."
• "I provided direct feedback to Dr Tukmach as well, but in response he disappointingly chose to shift the blame back to the customer."
• "However, my breaking point came during my last appointment, where I was treated as an impersonal object, subjected to rushed and unpleasant treatment with incorrect needles."
• "However, customer service and the doctor’s diary need to be definitely arranged better. It felt like everyone was squeezed in between 5 minute slots and the queue and the wait were very long, the appointment felt very rushed."
• "I was really disappointed as my time and money have been wasted to come, as Doctor didn’t care to check anything."
• "It is like he doesn't have time for you when you have paid the first time I guess people are friendly but then after... Disappointed with his quality of service."
• "Doctor Tukmachi takes the time to discuss what is best for you when he meets you the first time. Then he asks you to come back to do more lip filler which is ok for me but then he ignores you, no Hello, on his mobile, you have to guess if it is your turn, no infos, second and third lip filler so quick, felt very rushed."

Clinic Environment

Pros:

• "The environment is clean and classy."
• "All the staff at Dermadoc are friendly and highly skilled in their field and the space is clean and comfortable with a super efficient booking system."
• "The clinic is clean and the staff polite and professional."
• "The clinic was clean so I feel they adhere to a high standard of hygiene."
• "It was always a very comfortable environment and friendly staff."
• "The staff were so knowledgeable and friendly."
• "Reception staff very lovely always very welcoming and helpful !!!"

Cons:

• "Delays, cramped waiting rooms, and the worst of all permanent under-eye damage I have from his negligent filer injections were just the tip of the iceberg."
• "Appallingly poor - walked out of my facial appointment 5 mins after - therapist was unprepared and haphazard."
• "It was hard to find the place as the door number or the clinic name wasn't visible."
• "The therapist even refuse to examine the hair and refused to listen to me insisting they didn’t miss any spots."
• "I felt the consultation was extremely rushed, and was probably in there for no longer than 10/15 mins for lips.. nothing was really explained to me in great detail."
• "They rush treatments and do care about their clients!"
• "BURNT MY BODY WITH LASER!"

Customer Service

Pros:

• "Shows how he cares about the customers."
• "For the doctor to actually tell me that I did not need this treatment (and to not charge me or promote other treatments) shows his resolve and morality as a doctor."
• "He puts the clients needs first and doesn’t rush you even though he is super busy."
• "Magdelana my therapist was gentle and precise."
• "All the staff are charming."
• "The team is very nice and professional, they welcome you with a smile."
• "Dr T and all his employees (special mention to Gabriel) are always friendly and helpful."

Cons:

• "I provided direct feedback to Dr Tukmach as well, but in response he disappointingly chose to shift the blame back to the customer."
• "Come back Nadine please we miss you. I expected better treatment for a regular customer."
• "I will not go in the future as it doesn't feel good being ignored and not well taken care of."
• "I’m a bit upset I’ve been a regular customer with Nadine who unfortunately left."
• "I implore anyone considering Dermadoc and Dr. Tukmach to think twice before entrusting them with their care."
• "I was really disappointed as my time and money have been wasted to come, as Doctor didn’t care to check anything."
• "The therapist even refuse to examine the hair and refused to listen to me insisting they didn’t miss any spots."

Treatment Results

Pros:

• "Dr Tukmachi knows perfectly how to achieve the look you want."
• "I am always happy and satisfied with the results."
• "We are always so pleased with our results."
• "I can already clearly see the difference. I look absolutely fab."
• "Treatments are very effective, the results for laser hair removal using Dermadoc’s Cynosure packages have been outstanding! I’m hair free in many areas now!"
• "Natural results beautifully done."
• "Pain free botox! I can now have botox without pain, and the results were outstanding!"

Cons:

• "Delays, cramped waiting rooms, and the worst of all permanent under-eye damage I have from his negligent filer injections were just the tip of the iceberg."
• "However, my breaking point came during my last appointment, where I was treated as an impersonal object, subjected to rushed and unpleasant treatment with incorrect needles."
• "Had lumps in lips and felt the filler affect didn’t last long at all…"
• "BURNT MY BODY WITH LASER!"
• "Didnt even know how to apply cleanser."
• "I have been in other places where got treatments with no major effect for the prices I paid."
• "Had very subtle lip fillers done there (0.6ml). The doctor was great, everyone was patient and careful and listened to my needs, and the end result was subtle, natural and in harmony with my face."

Value and Pricing

Pros:

• "The pricing is very reasonable for the service and product."
• "Prices are a lot cheaper yet the products are the Best."
• "With fair pricing and much appreciated student discount on top, I highly recommend this clinic!"
• "They have competitive prices which i love and means it is affordable for me."
• "There is also a free followup consultation in two weeks."

Cons:

• "I would not recommend Dermadoc to anyone!"
• "I don' t recommend this clinic!!!"