Ban Di Bul Korean Restaurant Reviews Summary

Food Quality

Pros:

• "The kimchi fried rice was top tier, and the BBQ meats were lightly seasoned to bring out the natural taste."
• "The food was delicious. We tried their spicy soup which was the start dish in appetisers."
• "Most meats are nice. Beef tongue is nice. The beef meat can be a bit chewy."
• "Really authentic tasting Korean food."
• "Food incredibly good. Their Menu offers plenty delicious dishes and the barbecue experience...wow."
• "Food was great, best meal we had in our long weekend in Liverpool."
• "The food I have this time is totally worth it for the price!"
• "The food was very well prepared, simple Asian flavours make it delicious."

Cons:

• "Food was ok but the price was overcharged."
• "We did complain and asked for the manager, got a response saying 'we don’t have a manager here'."
• "The food tastes quite good(was a little sweet compare to what I used to have back home though)."
• "Food was very good, but I didn't appreciate the lack of interest showed by the waitress."
• "The meat, which was fatty and tough rather than marbled beef like shown in the images on the menu."
• "The food was OK however the service was poor."
• "Food was ready in about 3 minute, tasted like it was warmed up and not fresh."
• "The food arrived stone cold and when I told the waitress she seemed angry that I complained."

Service and Staff

Pros:

• "The staff were friendly, the prices are a little high but you pay the extra for GOOD FOOD, it's worth every penny."
• "Language barrier can be a slight issue, but they try their best with their service."
• "Customer Service: The customer service within this restaurant was good."
• "Service was fast and friendly. Prices are average.. but not too expensive."
• "Staff here were very friendly and attentive, well deserving of generous tip."
• "The customer service was beyond amazing as soon as we sat we were given the menus."
• "Great food, good service. Went with a large group of friends for dinner here."
• "The service was efficient but lacked warmth from the waiters."

Cons:

• "The service was not good at all. Especially one of the waitress, she was very rude."
• "The problem is with the staff...they didn't seem to understand their menu or even be able to read it."
• "Service a little off, not particularly helpful if you didn’t know your way around a Korean menu."
• "I'm trying to go different places when I can but it's just an easy location in Bold Street among all the busy outdoor serving going on."
• "The staff arnt rude but they are typically quite shy."
• "The male server was very rude and couldn't handle a simple request for salt without giving me attitude."
• "The staff were impolite and negligent. The food was basic and bland."
• "Can't comment on food. Went 6 pm on a sunday. Busy but lots of staff. Seated quickly and waited for menus. And waited. And waited."

Atmosphere and Ambience

Pros:

• "Great ambience. When we entered, it was empty. But within minutes the place had a vibe."
• "The atmosphere was calm and friendly."
• "The atmosphere inside is calm and relaxing, but the best part of it all is the music."
• "The atmosphere is quite nice."
• "Inside the restaurant is well decorated and atmospheric is super chilled."
• "The staff are very attentive and couldn't do enough for us .... if we didnt know we where on bold st in liverpool we would of believed we where in South Korea...."
• "Atmosphere/Look: I really enjoyed the consistent aesthetic present within this restaurant."
• "The atmosphere was calm and friendly. The hotpot was placed on a gas ring in the middle of the table with a chimney above to extract the steam."

Cons:

• "Food was tasty and hot but there, was no atmosphere."
• "The dining experience can only be given two stars, and the ambiguous red light makes it impossible for customers to see the food."
• "The atmosphere was terrible. Had to ask for our menus as they forgot to give us any."
• "Restaurant was not authentic in my view."
• "The food was bland and tasted like it had come straight from the freezer, you can get better food from Heron!"
• "The restaurant was messy once we got inside with plates, dishes and coats on the floor near the kitchen."
• "The food arrived stone cold and when I told the waitress she seemed angry that I complained and then put it in the microwave."
• "The restaurant advertise 'authentic Korean cuisine', so I would like to emphasise that this restaurant is NOT enough for 'authentic Korean'."