Langstone Cliff Hotel, Devon Reviews Summary

Staff and Service

Pros:

• "Staff were friendly and helpful with nothing being too much trouble."
• "The young staff were very polite, friendly and eager to please and service was excellent."
• "The reception staff were so friendly and helpful, the younger staff were also very friendly."
• "Staff we had contact with were efficient and friendly."
• "The staff here are excellent."
• "You couldn't find more helpful and friendly staff."
• "The staff are wonderful, nothing is too much trouble."

Cons:

• "However the other room was a balcony room and only had 1 chair they asked for another but it never came also the balcony was unusable as it was flooded all the time."
• "Reception staff not helpful."
• "The only thing that let it down and not the fault of staff, was at 1.30am noisy people in the bar keeping us and daughter awake."
• "Woman on the phone today was unhelpful."
• "The older staff really don’t look like they enjoy their job, they were sarcastic and you could see on their faces they were fed up."
• "Mother in law attempted to ask a question about her lunch and the server gave a very short response and then walked off before my mother in law could reply."
• "The first day we walked in (as a family) the young waitress stood, looked at me and looked away even though she could see that I was looking for someone to talk to."

Location and Views

Pros:

• "The hotel is in a superb location with easy access to the seafront."
• "Fabulous location with wonderful sea views."
• "With commanding views available from your rooms balcony or terrace, this spacious hotel really is hard to fault."
• "Only a few minutes walk from the train station, so it makes exploring further afield easy too."
• "It leads directly to the path towards either Dawlish Warren or Dawlish."
• "The views are spectacular and the staff were all very helpful and attentive."
• "We were lucky enough to be seated in the window so we had a view of Dawlish Warren beach and Exmouth in the background."

Cons:

• "I would avoid this place at all costs."
• "View from room 4 was a little disappointing but not a big problem."
• "Ended up in a small room overlooking car park!"
• "This part of the stay was so unpleasant that I even had to explain to my children why we get treated this way- simply because of the colour of our skin. So sad, won't ever be staying here again."

Food and Dining

Pros:

• "Breakfast was scrumptious and set us up for the day!"
• "Evening meals equally good with vegan and vegetarian meals daily as well as a daily carvery and usually a fish dish."
• "The meals were excellent, a carvery type meal every night."
• "Food was excellent and hot."
• "Food was fantastic and great value for money."
• "The food was very good, an excellent choice available to suit all dietary requirements."
• "The food was great and good choices."