The Kimchi Reviews Summary

Category: Korean restaurant

Address: 4A Brigg St, Norwich, NR2 1QN, United Kingdom

Phone: +441603629215

Rating: 4.8
based on 143 reviews.

Food Quality

Pros:

  • "Great food felt very fresh and didn’t have to wait too long as well."
  • "The chicken and beef were cooked to perfection and well flavoured."
  • "The food was incredible, everything was fresh and so, so tasty."
  • "The food was delicious. Looking forward to trying the other dishes."
  • "The KFC was so good and the dumplings really tasty."
  • "The culinary offerings are truly exceptional, boasting an assortment of vegan options."
  • "Fantastic food. Although it is different to the food found in Korea, you won't be disappointed!"
  • "The food was delicious and just one dish really fills you up."

Cons:

  • "For some reason I didn’t get a sauce for the tapas meal so eating plain rice wasn’t so great."
  • "The only minor negative point was that, with a lot of hard surfaces, it was quite noisy."
  • "The only addition I would make is that I would like to see more of Korean art and decor around."
  • "Only suggestion I have is to have a bigger selection of food."
  • "The food was good but can be pricey, this isn't for the general student budget."
  • "The food was excellent, good value for money. However the staff kept trying to push us out of the restaurant."
  • "The food was delicious. i had tteoboki and dumplings and enjoyed it a lot - complementary kimchi too. Only thing i have to say is that it’s a bit pricey especially for students."
  • "My food was cold it took a while to get the waiters’ attention and told them it was cold but then someone was condescending about the food saying that I should eat it immediately for it not to be cold."

Service and Staff

Pros:

  • "Service was very good. Highly recommend."
  • "The staff here are professional and customer friendly."
  • "Highly recommended restaurant. Service was amazing."
  • "Customer service was also very good and overall one of the best Asian food restaurants in Norwich."
  • "The staff were lovely and explained the menu and were very attentive without being intrusive."
  • "Really easy to make a booking online through their website (takes literally a few mins)."
  • "Those young and clever girls gave us the best customer service ever. Polite, helpful and knowledgeable."
  • "I have been to many places to eat in Norwich, and so far this is the best one. Small menu done extremely well, feel good and delicious food with generous portions, plus extremely quick service to boot."

Cons:

  • "Good ambience, good food. 4 stars because we felt they rushed us to leave despite it being relatively early in the evening and no waiting time for other customers."
  • "Staff are nice and friendly but it can be a little hard to get their attention when they're busy."
  • "The food provided is absolutely delicious and spectacular. The pricing is also good, so this restaurant is an excellent choice for anyone appreciative of Korean cuisine. Definitely will return."
  • "The lady staff who is in charge in the restaurant was very mean and rude in dealing with us."
  • "Although the waitresses were very friendly, it was near impossible to get their attention and no one came over to see if we needed anything during the meal."
  • "We asked for tap water and it didn’t come (only our paid drinks). There was a horrible cold draft where we sat."
  • "visited one day about 3pm, was told they closed for lunch. I ask for a takeaway menu to have a look for now and will come back when they open. waiter told me they don't do take away."
  • "My food was cold it took a while to get the waiters’ attention and told them it was cold but then someone was condescending about the food saying that I should eat it immediately for it not to be cold."

Ambiance and Location

Pros:

  • "It’s a very cozy small-sized restaurant. The ambience is lovely and it’s good for a date or just a quiet meal."
  • "Had a lovely evening at the Kimchi with my partner. The atmosphere is cosy and the staff are very attentive."
  • "Gorgeous little restaurant, with great staff too."
  • "Although the establishment provides a relatively compact dining space, it exudes a cozy atmosphere reminiscent of home."
  • "Such a cute little restaurant in the centre of the city."
  • "Perfect Korean comfort food! Not too pricey either, dinner for 6 of us came to around £15 each including drinks - considering the quality of the food it really was a bargain!"
  • "This amazing restaurant is behind a little door that is easy to miss amongst the shops around it."
  • "Place - very good. Evan though it's a small place they have created a beautiful atmosphere inside."

Cons:

  • "The only minor negative point was that, with a lot of hard surfaces which seems to be the norm in restaurants now, it was quite noisy."
  • "It's in a cosy space without feeling too claustrophobic. Not very accessible for anyone who struggles with/is unable to access via stairs but delivery is also an option."
  • "The only addition I would make is that I would like to see more of Korean art and decor around; it would make the whole experience even more authentic."
  • "There was a horrible cold draft where we sat (on the left hand side of the restaurant)."
  • "visited one day about 3pm, was told they closed for lunch."
  • "A Mazing, food was good and not expensive. You need to book in advance and be mindful not child friendly entrance, but the staff are super helpful with prams etc."
  • "There is a automatic system to tell the staff that someone is coming in or leaving. Fine, but does the entire restaurant have to listen to the door bell every time some starts and leaves."
  • "Access is terrible. This is in no way the restaurants fault. You have to get up a fairly steep narrow staircase."

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