Cwmcerrig Farm Shop Reviews Summary

Customer Service

Pros:

• "Visited the shop to buy cream and had a positive experience with welcoming staff."
• "The younger staff were all fairly friendly and polite."
• "The staff are very welcoming and attentive."
• "Staff are helpful and cheerful, always have time for a 'how are you'."
• "The staff at the cafe were tremendous, friendly and helpful."
• "Food was good, the lady's behind the counter were Very nice and polite."
• "The staff are friendly, the dining area is always spotless."

Cons:

• "Absolutely disgusting attitude towards someone's children by the owner."
• "No welcome or smiles from any of the staff...the guy serving the meat in the carvery was so rude."
• "Customer service leaves a lot to be desired, they wouldn't do a child's portion of cawl."
• "The gentleman serving is extremely rude; customer service skills are non existent."
• "The staff seemed disappointed and almost annoyed to see us!"
• "The young girl who serviced me was abrupt and rude."
• "Greeted by who I believe to be the owner we were spoken to as if we were a nuisance, no smiles with service or please and thank yous."

Food Quality

Pros:

• "The food was first class and the service was excellent."
• "Excellent meats on sale, do try their rib of beef or a Tbone, absolutely lush."
• "The meat pie was the nicest I've had for years, not a speck of fat or gristle and the pasty was gorgeous."
• "The stuffing mix is gorgeous."
• "The beef rissoles are really tasty."
• "It was absolutely delicious 3 different types of meat to choose from an excellent selection of vegetables and the gravy was so tasty."
• "The Sunday roast is as always the best around."

Cons:

• "The meat itself was overcooked, dry, stringy and chewy."
• "This is the worst meal I have ever had. The pies pastry was wet and floppy and looked like it was uncooked."
• "The meats were dry and the vegetables had spent too much time under the heat lights."
• "The chips were really over cooked and were not fresh. Pork steak also overcooked and dry."
• "The food this time was average, tasteless vegetables and watery gravy."
• "The roast potatoes were too overcooked and hard to cut into."
• "I've bought lamb and mint sausages instead. Worse food I've tasted !!"

Value for Money

Pros:

• "Positive; good produce and most of the staff are good."
• "The produce is fresher, & keeps much better, than the offerings from supermarkets."
• "Maybe a bit more expensive than supermarkets, but well worth paying."
• "You get what you pay for. More expensive than the supermarkets, yes, but, so much tastier."
• "We were allowed to help ourselves to as much veg as we wanted."
• "The cawl was very tasty and came with a bread roll and cheese."
• "Our grandson and his partner loved this place."

Cons:

• "First visit was with my mum and we sat outside in the sunshine. Lovely location, food was good but I remember my mother commenting how the prices meant it wasn't somewhere you could come regularly and would be more of a place to visit as a treat."
• "Very pricey for what you get, called in with our 2 grandchildren for breakfast, they had a small breakfast over £5.40."
• "Baked goods also looked overpriced and nothing special."
• "Always saw the farm shop sign when on route to Tenby, but never managed to get there. Well, I went today and was slightly disappointed as the food/ products were really expensive and overpriced."
• "The prices are well above where they should be."
• "Very very expensive would never go her again need a mortgage to buy in here I went once and I bought meat and veg and I ended up paying 58.00 never again go to cig calon lot lot lot cheaper."
• "The food is expensive and considering it is a farm shop it doesn't seem very fresh."

Atmosphere & Presentation

Pros:

• "Presentation of the overall establishment is clean and colourful."
• "A lovely shop and eatery. Staff very helpful. Food tasty."
• "The shop was well stocked and again, very well presented."
• "Enjoyed this lovely place surrounded by fields of sheep and goats!"
• "We sat out in the gazebo area enjoying the beautiful sunshine."
• "The shop is set out really well & Looks great."
• "The cafe has a lovely view with seating outside & a children's play area."

Cons:

• "The ordered food arrived in seconds because it was all pre-cooked even the fried eggs."
• "The cawl was served in cereal bowls that provided a meagre portion."
• "The restaurant staff look unhappy and are not friendly."
• "Restaurant looked like an old fashioned greasy spoon and menu looks dated so we didnt bother eating."
• "Cold drinks are served in the cans or bottles they come in and if you ask for a glass you are given a disposable cup?!"
• "Tables left unwiped and trays dirty."
• "At the restaurant, we were treated as beggars instead of customers."