The Balloon Tree Farmshop & Cafe Reviews Summary

Service

Pros:

• "Best customer Service!!! The lady was so helpful and patient and straight up a lovely person!"
• "The staff in the cafe were really pleasant and helpful and the service was great."
• "Staff were excellent and not stressed by the huge number of customers."
• "The staff were lovely considering there were 11 of us very hot and tired walkers."
• "Our lovely waitress, Charlie, plated our meal onto two plates for us!"
• "Staff friendly and professional."
• "Staff always very friendly and professional."

Cons:

• "Service and hygiene are bad. Tables and chairs were grubby, staff were slow to clear up."
• "Pitifully service will never go again."
• "Even though there was plenty of staff/waitresses, they were not attentive enough."
• "Very slow service."
• "Having a member of staff keeping the line informed would be better than being ignored."
• "Staff weren't very helpful and quite unfriendly."
• "Clearly under staffed or staff not being managed properly."

Price

Pros:

• "Shop has very nice fresh produce at reasonable price."
• "Great selection of fresh produce and products at reasonable prices."
• "The items inside were great value for money and just as cheap as the supermarkets."
• "The prices were good and the quality and amount were admirable."
• "Good price we paid about £7 for three punnets."
• "A lovely place with friendly staff and decent prices for the quality of the food etc."
• "The food is amazing value, interesting combinations and well presented."

Cons:

• "We paid just over £12 for a large punnet of strawberries and a small raspberries which is more than supermarket prices."
• "Over priced and overrated."
• "Their prices are too damn high."
• "Food really lovely expensive though."
• "Very expensive but it's all locally sourced love that I can walk here and that I can bring the dogs."
• "Incredibly overpriced and mediocre food."
• "Severely over priced. We purchased 3 pasties and two coffees from the main shop, came up to £17."

Food Quality

Pros:

• "I ate what is probably the best steak pie I have ever eaten."
• "The food is excellent and very good quality."
• "Me and the missus ordered pork & beef hot baguettes. The actual meat and stuffing in there was lovely, especially the apple sauce."
• "Fab food, lots of spread out outdoor space."
• "In the cafe nice atmosphere and lovely food, all fresh and prepared on site."
• "Delicious turkey dinner with all the trimmings, beautifully cooked and well presented."
• "The fish and chips were absolutely amazing."