Teals Reviews Summary

Selection of Products

Pros:

• "A large shop with a mouth-watering selection of delicacies, treats, preserved and fresh produce, wines from different countries, and freshly baked breads."
• "Wonderful modern building, clad entirely in recycled wood, with a vast range of premium quality stock, including bread, vegetables, wine, cheese, meat, and a host of other stuff."
• "Fabulous family run farm shop. Lots of fresh, local and sustainable products, many with minimal to no plastic."
• "Absolutely huge modern farm shop with a massive range of both local and imported goods."
• "Stopped for coffee and a cake on our way back from the west country and were sadly disappointed. Lots of staff milling around but took a long time to have our order taken. Cakes were nothing special and quite pricey."
• "A beautiful laid out store full of high quality goods. Mostly consumables and gifts with a selection of rugs and books and coffees, chocolate, nuts."

Cons:

• "Nice looking but it's very expensive and some items you can get in the supermarket..... for a lot cheaper too...."
• "High quality, expensive stuff but the fastest Internet WiFi around when stopping for a coffee."
• "Not wishing to sound disrespectful, however, most gift items are overly expensive. Disappointed to find a very poor display of fresh fruit and vegetables."
• "Very disappointed after a good build up from the website. It is very expensive and then we got overcharged."

Customer Service

Pros:

• "Staff were polite and all seemed to be busy doing something."
• "Great visit if you’re in the area."
• "What a superb farm shop. Staff friendly."
• "The food was a bit pricier than my usual haunts but was superb quality and the service was fantastic."
• "The service was awesome by a young team."

Cons:

• "I'm not sure what the deal is with the electric car chargers as all had their covers fitted."
• "This was really disappointing and the staff was lovely but not much clue of what was going on."
• "The queue for the tills where a little chaotic and hap hazard but there where plenty of staff🤷‍♂️."
• "After all the hype about how good it was? Like a burning spitfire the hype hit the deck with a big crash!!"
• "Unclear if service included or not and certainly the cashier made no reference to an automatic service charge applied and whether we were happy."

Accessibility and Parking

Pros:

• "Wheelchair friendly access and facilities are available."
• "The outside carpark and dog trails look awesome. Also noted they are installing a bank of fast chargers."
• "There is ample free parking available."
• "It has a nice field where you can walk and stretch your legs."
• "A really great place to stop off for some food! With a farm shop of local produce, a cafe/restaurant and a takeaway counter. There is plenty of parking."

Cons:

• "No dogs allowed inside, but was area outside to walk them and water bowls by entrance."
• "My only criticism would be the rather nasty step on the way out via the exit, certainly not disabled friendly."
• "Unmarked step fell over on the way out, it was marked in the other direction!!"