Address: 4 Parkfoot St, Kilsyth, Glasgow G65 0SP, United Kingdom
Phone: +441236821649
Rating: 4.4
based on 200 reviews.
Food Quality
Pros:
"Food here has improved ten fold ... it’s now outstanding.. definitely worth a visit."
"Fantastic food, great service, the staff couldn't do enough to help."
"The food was well cooked and was served in good portions."
"Food and service was fab, only thing I really didnt like which was all the staff apart from 2 of them all had there hair down and was long hair past there shoulders, which dealing with food is not hygienic hair should always be put up."
"Beautiful food, especially enjoyed the Korean lamb chops."
"The food was to the usual high standard."
"Food is really good value, tasty and massive portions."
Cons:
"Overcooked black pudding and haggis, undercooked sausages."
"Chateaubriand was pretty tasteless, the sides were poor and even the salad on the plate was fairly wilted."
"Disappointing experience. Food arrived with a hair in it."
"Most recent visit was really different... the replacement was dry, and the tempura batter was so thick."
"Also not enough sauce and too much rice."
"I can't believe they have changed the Poppadom nachos. A tiny portion now, and with pomegranates in them!?!? Horrendous!"
"Ì visited this restaurant with my family tonight for a Christmas treat and was very disappointed with the quality of the food two of the six meals where uneadable the platter for 4 was full of dry chicken and ribs smothered in sause."
Service
Pros:
"Staff are very friendly and attentive."
"A good bar offers everything with lovely staff."
"The staff worked their socks off being very attentive and got every order right first time."
"The staff were very friendly and very helpful and also the service was good."
"Staff & service were excellent."
"Staff were really nice and couldn't do enough to help you."
"Great staff and service. Really looked after my 85 Yr old mother, she was well impressed."
Cons:
"The serving staff were never too sure who got what for which table."
"Service a little slow but understandable due to busyness."
"Service is a bit slow and hard to get staff's attention due to layout and staff have to serve a large area, so you can get left waiting."
"Service dreadful on recent visit."
"Staff took meal and replaced it but I was left eating on my own for 15 mins."
"Service really slow and not really attentive."
"Had to ask for napkins, had to ask for cutlery, the young girl serving was not that interested."
Ambiance & Decor
Pros:
"Beautifully redecorated."
"Very relaxed place."
"The place itself is decorated lovely."
"Once you venture inside (away from the gloom of the outside building & especially the car park at the rear), you will be pleasantly surprised by the opulent dining and bar areas."
"Nice decor and feeling to the place."
"The restaurant is lovely, as is the decor throughout the entire hotel."
"Very pleasant staff and decor."
Cons:
"Tables are way too close together and staff were so young and inexperienced."
"Sometimes tables at windows are a bit grubby."
"The newly refurbished restaurant not to my liking, not as comfortable, I was with a party of 6 and the couples table next to us was much too close."
"Lack of sound proofing to allow patrons to enjoy a good night's rest severally knocks down a positive rating."
"The only thing was, I felt the music was too loud and I couldn't be heard even shouting to the person next to me."
"We were with a wedding party which had booked the function hall for the reception. However, the hall had been double booked and our party was relegated to a corner of the public bar."
"It’s Sunday morning... 12.10am... music pumping downstairs from 2 different discos in the hotel. My 7 yr old is wide awake and struggling to go to sleep for the noise."
Value
Pros:
"Reasonably priced, fast service."
"Great prices and a very big selection of drinks."
"We went for the 2 course lunch meal for £11.50. Very reasonable and really tasty."
"Good prices and good portion sizes."
"The food is the best value in town - tastes great, always big portions and the service is lovely."
"The fish and chips 🍟 😋 were lovely. Well worth the money."
"Food was very tasty and portion size is very generous."
Cons:
"Disappointed the menu only had three main course vegetarian options."
"Not the same standard of food as before. Used to go regular but after last visit haven't been back. Menu has been changed and prices have increased quite a bit. Not worth the money now."
"Can be a bit pricey."
"Just don't be misled by the advertised £12.50 price, it's actually £19.50 and I've had better afternoon tea for cheaper."
"Pricey for the quality."
"Definitely not good value for money for anyone looking for a treat and have a tight budget."
"Very disdapointed, waited 45 min for the main course when it arrived the pastry was like the rock of Gibraltar."
Accommodation
Pros:
"The room we got in the coachman was exactly what we were needing. It slept the whole family with plenty of room."
"Nice place to stay as it's central to most places to visit either in the Edinburgh or Glasgow area."
"Our room was nice. Perfectly adequate for our one night stay."
"The room was spotless and comfortable."
"The rooms were so clean, very spacious and in general very nice rooms."
"Rooms are clean and have comfortable beds."
"The bed was comfy, the room was spotless, shower was class, the room was top class."
Cons:
"this hotel is rated as a 3 star aa approved, I have spoken to the AA AND THIS HOTEL WAS NOT REGISTERED WITH THEM, SINCE 2009."
"Stayed here for 2 nights, fri and sat night. Rooms are ok, a bit tired, could do with a freshen up and modernised."
"The systems for the water delivery to showers and bathrooms are old and dated and need to be separated from the kitchens."
"The hotel room was cold and the water was only slightly warm."
"Terrible attitude from management."
"Unfortunately my wife can't use a shower over the bath so it would have been nice to have a walk in shower."
"Please remember to wear flippers when you go to the toilets. Never seen such bad toilets."