Lea Gate Reviews Summary

Accommodation

Pros:

• "The room was very quiet so good night's sleep."
• "Stopped by on my way back from up north. The pub is good, friendly staff, and the rooms at lea Gate are good."
• "Hotel stay was cheap as chips."
• "The rooms were very specious very clean and well worth the price."
• "I've stayed at a lot of Premier Inns and although this one is getting a bit tired looking and in need of a lick of paint it's actually one of the most welcoming."
• "The bed is as usual with premier in comfortable, and you never fail to get a good night's sleep."
• "The room was lovely and clean with everything you need."

Cons:

• "Even for a premier Inn, this place is dull... Rooms are OK but could do with an update."
• "Checked in to a room which stank of mould and damp very off putting no reception or internet."
• "We expected the same quality as a premier Inn for the price we paid and ended up with something far less superior."
• "Booked a room for family of 4 wasn't expecting much but still ended up disappointed 1 of the 3 beds was a fold-up bed with no mattress was lumpy and very uncomfortable had to sleep on floor 2nd night."
• "This is the worst premier inn I have been in no one on the reception at any time despite being told it was manned 24/7."
• "The room was a huge disappointment. Stuffy and musty smelling and in desperate need of updating."
• "The rooms don't have any forced air or aircon so it's warm at night."

Food Quality

Pros:

• "The food was cooked to perfection."
• "The food here is way better."
• "Had great time the staff were brilliant a big thank you to David who looked after us at breakfast nothing was too much trouble so caring helpful and friendly."
• "If you hit the right day you can take advantage of some great deals on their food and drink."
• "All the meals were well presented and hot."
• "The food was amazing, the steak was cooked perfectly!"
• "Food excellent, tasty had the chicken tikka & my daughter had the mixed grill."

Cons:

• "Ping kitchen that can’t heat up food properly burnt burger on outside raw on inside chips are greasy."
• "Just been to the hungry horse ordered the jumbo fish and chips what I got served resembled sprat and chips when I questioned the size of the fish I got told it was because the price of cod had gone up."
• "Plenty of food but I got a horrible gristly lump in my (heavily processed) battered chicken piece."
• "Food was terrible, chicken was not cooked and looked like it had just been thrown on my plate."
• "The mixed grill was alright. Steak just seems to come well done however you ask for it."
• "Non of us finished our meals and did comment on how bad it was when the table was cleared."
• "The roast potatoes were hard and dried out, didn’t taste fresh."

Service

Pros:

• "It's always busy but the staff do a great job of getting the meals out with a smile and have always been helpful."
• "Had a lovely meal at the Lea gate, we were served by Ethan who was prompt and always coming over to check we were okay and had everything that we needed."
• "Second time staying at this hotel, we attended a family funeral and asked would it be possible to check in extremely early the manager on duty was amazing."
• "The staff here they are all friendly, helpful, hardworking and attentive."
• "Staff really friendly and polite, will definitely be visiting again."
• "Staff were lovely friendly and helpful."
• "Lovely staff and a very clean place."

Cons:

• "Waited 1 and a half hours for food, menus and tables we're sticky."
• "Looked nice but not very organised at all!!!"
• "Charged £2.80 for a diet coke, offered up a half full pint glass of mostly ice."
• "Very disappointing food."
• "Staff were useless, no one cared."
• "The lighting was poor making both the menu and good difficult to see."
• "Service way too slow. Waiters were these young girls who clearly didn't want to be there."

Atmosphere & Cleanliness

Pros:

• "Stopped by on my way back from up north. The pub is good, friendly staff, and the rooms at lea Gate are good."
• "Great pub to sit outside and wind away the hours in the sun."
• "Really nice family pub... The refurbishment looks fantastic. You wouldn't believe it was the same pub!!"
• "Nice friendly atmosphere, good service."
• "Upon entering it is light, and spacious with nice decor."
• "Love this place, my favourite eatery in the whole of Lancashire, great service, great quality food, great prices and beautifully clean and tidy, stunning pub."
• "Nice atmosphere, nice beer garden and smoking area."

Cons:

• "The dining area was poorly kept too. Damaged walls and not the cleanest."
• "The table was sticky, red onion slices and chips were on the seats and under the table."
• "Every bit cleaned really well, which gave the appearance of a very clean and tidy restaurant."
• "The overall condition was heavily worn but it was clean, warm and nice. Just needs a bit of a face-lift / modernisation."
• "The place was so unorganised."
• "Quite dirty with slow service. I had a pizza which looked and tasted undercooked."
• "We came across 3 members of staff, 1 waitress & 2 bar staff who seemed unhappy & didn't have a smile between them."