Brothertons Brasserie Reviews Summary

Food Quality

Pros:

• "Outstanding food! These people really know how to cook."
• "Food was amazing! You have to get the tiramisu - was so good!"
• "Both meals were delicious and very well cooked, also the portions delivered to our table were both the right quantity and excellent quality."
• "The food was quite nice with a lot of options for pasta and pizza."
• "Beautiful traditional and incredibly friendly, had lasagne and the most incredible lemon cheesecake."
• "The food was everything we wanted from the best of Italian cooking."
• "Some of the best Italian food we've ever had."

Cons:

• "Sadly the worst food I’ve ever had."
• "The pizza my partner had was however shocking. The base hadn't been cooked properly and it was smothered in cheese."
• "It was expensive (£28) and the veg (broccoli and boiled potatoes) accompanying it was uninspiring."
• "The food was nice until I bit into a piece of small green glass in my cannelloni."
• "Pizza was not good though, seriously overtopped with cheese so the middle was all heavy and soggy."
• "The main courses were far, far worse."
• "The food was very mediocre. Liguine pescatore was oversalted & it was obvious the seafood was frozen."

Service

Pros:

• "Service was excellent with the owner being very attentive and chatty."
• "Absolutely amazing service and atmosphere - couldn’t fault it."
• "Mauricio is a fantastic waiter always polite and attentive without being in your face!"
• "Service was fantastic. Cannot fault."
• "Very friendly staff and service was excellent."
• "The staff are amazing polite respectful people who always do what they can."
• "Really great food and attentive staff that's well worth a visit."

Cons:

• "Arrived for a 7.30pm booking, for which the staff seemed unaware."
• "Guy on the desk couldn't be bothered with us and looked at us like we shouldn't be there."
• "HORRIBLE SERVICE. Came in at 2 PM. We weren’t even acknowledged."
• "Service wasn't very welcoming."
• "Service was friendly but frustratingly disorganised."
• "Very slow service, 75 minutes waiting for the starters... too many tables with not enough staff."
• "The service wasn't great. It felt like the owner didn't want us there."

Atmosphere

Pros:

• "Wonderful food, convivial atmosphere and attentive staff."
• "Great shame as the menu looks great and there's clearly a nice atmosphere if you're able to sit downstairs."
• "Cozy, genuine Italian restaurant with seriously delicious food."
• "A really great atmosphere, if we were in the area again we would definitely eat here again."
• "Friendly staff and a really nice atmosphere."
• "What great food, lovely staff and brilliant atmosphere !!!"
• "Absolutely wonderful evening here, really friendly staff, great service, charismatic owner."

Cons:

• "At the end we felt quite unwelcome."
• "It felt classist, and as though we weren’t welcome."
• "It's a shame that the couple who came in after us... were fussed over when we remained invisible to you."
• "The chairs were rickety."
• "Upstairs was dead."
• "Seats are very uncomfortable and think it could do with a bit of a make over to toilet area."
• "The restaurant area is lit by old gas lamps which gives a nice soft light."