The Birley Arms Hotel Reviews Summary

Category: Hotel Preston

Address: Bryning Ln, Preston, PR4 1TN, United Kingdom

Phone: +441772679461

Rating: 4.3
based on 128 reviews.

Food Quality

Pros:

  • "Food amazing and staff were too."
  • "Had the fillet deal and the steak was lovely, well cooked and a decent size."
  • "The food was excellent. Steaks cooked perfectly."
  • "The food was superb! even the white toast! :)"
  • "Absolutely gorgeous. So much so came back Sunday on our last night."
  • "The food was excellent. Recently under new management, the menu was reasonably priced and provided a good range of pub classics and al a carte choices."
  • "The food is particularly good. Good sized portions and my steak was cooked to perfection."

Cons:

  • "Overpriced ... bed over used pillows hard and lumpy ... bar music going on til gone 1am .. breakfast poor took ages to come."
  • "A huge chunk of traditional meals are unavailable at weekends and unfortunately the portions and quality are not up to the high prices charged."
  • "They had run out of items for the Sunday roast!"
  • "Sunday lunch menu was terrible for the price charged the beef was fatty, with sinew running through it."
  • "Our fish and chips was reasonable pub grub, nothing special."
  • "Terrible Sunday menu hardly any choices and the so called Sunday roast is very small for the price."
  • "Food was cold, watery gravy, processed mash potato…."

Service

Pros:

  • "The staff are also very helpful, friendly and do everything with a smile."
  • "Service was also excellent. Highly recommended!"
  • "Excellent service Excellent staff."
  • "Our waiter was such a bubbly fun guy..a credit to the Birley Arms."
  • "Service is excellent, we were looked after very well."
  • "Service was excellent."
  • "Service and waiters were great and I feel bad for the waiters when they have to deal with some of the more disrespectful customers that take their stress out on the waiters."

Cons:

  • "We did get to check in early however we were made to feel like we had caused them a lot of trouble."
  • "We had to ask for Menus after 15 minute's as no one bothered to come over to us."
  • "Service was pretty horrendous we asked two different members of staff for drinks and they didn’t come back to the table until the third ask."
  • "Waited 20 minutes for someone to take our drinks order and it wasn't busy."
  • "Service and food delivery was slow."
  • "Service as being very slow to the point we just got up and left."
  • "Service not great. They got overcharged, didn't realise at the time."

Atmosphere & Facilities

Pros:

  • "The new owners have totally transformed this lovely rural pub restaurant, beautiful outdoor space and lovely interior."
  • "Nice pub. Good atmosphere."
  • "A huge bar, restaurant and patio area make this a cracking venue to meet up with friends to eat, drink and get very merry."
  • "Lovely food and great service and just top quality entertainment!"
  • "Fresh decor, light airy seating with a huge conservatory and playing space for the kids."
  • "The beer garden is great too there’s flowers and there’s some under cover arenas and a play area."
  • "Great pub/ restaurant, with the look of a swanky wine bar, but with lovely non pretentious visitors, nice friendly local atmosphere."

Cons:

  • "It now resembles a gravel car park, with most pitches having no privacy or space to sit out."
  • "Also there is a live band on at the weekend plus outdoor bar -so can be noisy till 11pm -maybe not for everybody ??"
  • "There is also large items of rubbish such as mattresses and bed heads abandoned on the carpark close to the entrance to the campsite."
  • "The restaurant was cold there was no heat."
  • "The decor in the room could be updated it's very 80s!"
  • "It was a busy dining night so was quite loud so wouldn't suggest it for a quiet romantic meal."
  • "It's a bit of a pain to get to if you don't have a car."

Accommodation

Pros:

  • "The accommodation was thoroughly clean and the bed and pillows very comfortable."
  • "The room we stayed in was large and comfortable and had everything we needed."
  • "Immaculate rooms. Quiet and relaxed atmosphere. Best sleep, away from home, I've had in ages."
  • "Room was really comfortable with free tea / coffee."
  • "The rooms are a great bonus if you need a place to stay in a quiet and rural setting but not too far from Lytham or Blackpool."
  • "Rooms were large and airy and plenty of hot water!!!"
  • "We stayed in the executive suite and it is absolutely stunning and spotlessly clean."

Cons:

  • "The room doors do not lock on closure but have to be physically locked with the mortise and I kept forgetting."
  • "£130.00 for a room one might think is a price that would satisfy an inclusive breakfast??"
  • "The walls where thin so could hear the people upstairs snoring however had a good sleep and didn't spend too much time in here."
  • "Lovely room but very noisy. We were told that we should turn off the Saniflow unit at night, which we did. However there was still a fan noise we could hear."
  • "The rooms where ok, really big but maybe a little dated in comparison to the bar."
  • "We were given the key to our room but after a little while the power went off which resulted in us moving rooms which was on the upper floor."
  • "Close to a noisy aircraft factory so you may see the occasional interesting flying object..."

Value for Money

Pros:

  • "Meal for 8 and without booking very well done, food was great."
  • "2 courses £15.95, Sunday lunch and chocolate cheesecake, service with a smile."
  • "The food was well made, and is certainly good value for the cost."
  • "Value for money. Would recommend all to check out for themselves."
  • "Great food! Got a pizza and ended up taking some home as I couldn't finish it!"
  • "So worth the guilty calories, really reasonably priced and served by friendly staff."
  • "Both food and service were very good and good value for money."

Cons:

  • "A little overpriced in my opinion over £10 for a veg lasagne?"
  • "Veggie food was lacking and the prices are on the high side."
  • "Very expensive for drinks and food prices astronomical so we went elsewhere."
  • "Menu is more expensive than it was before, with smaller portions."
  • "Not as good as it used to be since the menu has changed."
  • "Very reduced menu. No fish, no steaks or gammon."
  • "Very poor quality, dry burgers hard to cut and chew/swallow."

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