Tufnell House - iQ Student Accommodation London Reviews Summary

Staff and Service

Pros:

• "The staff are very helpful and respond quickly to anything that needs attending to."
• "The staff are really friendly and always happy to go the extra mile and make an effort to know each and every one of us personally."
• "Staff are super nice and helpful."
• "The reception staff are lovely and will help you with anything you need, specifically Victor (he is the best)."
• "The staff really make you feel at home and are always ready to help with whatever problems you may have."
• "The staff at the front desk are all great, never had one negative interaction."
• "The staff are always helpful and friendly and have always found a solution to any issues or problems."

Cons:

• "Also the staff tried to get into my room without my permission because of a problem of their own."
• "RECEPTIONISTS LACK PUNCTUALITY with MAINTENANCE issues."
• "No 'sorry' or any kind or apology, very rude."
• "UNPROFESSIONAL RECEPTIONISTS (at least some)."
• "The security guards are often asleep."
• "Most of the staff is very rude."
• "Very low efficiency of some reception staffs."

Facilities

Pros:

• "The modern facilities of the building (games room and common area, equipped gym, laundry facilities, entry key fob system and CCTV)."
• "New and clean buildings and common rooms."
• "The facilities are great with a spacious common room, gym and study room all at the disposition of tenants."
• "They host events for the residents regularly with complimentary drinks, pizza and entertainment."
• "Great gym. Great study rooms. Great common area."
• "The gym at the residence is well-equipped and included in the price!"
• "The accommodation itself has great facilities: i loved the garden and the benches outside, there is a big common room, a lovely study room and a convenient (although small) gym."

Cons:

• "You will pay about £7 for a weekly wash."
• "Washing machines are always always always always out of service."
• "The machines are filthy and haven't been scrubbed since September."
• "The heating works only two hours."
• "The room heater is very small and heats for a maximum of two hours."
• "Heating is awful during the winter, my room got so cold as the tiny electric heater is on a 2 hour timer then just turns off leaving you in the cold."
• "Circuit laundry can be a bit of a pain."

Accommodation Quality

Pros:

• "All in all though, Tufnell's location plus the free gym, study space, and lounge makes it the best place to be."
• "It's pretty clean and modern, but a bit pricey."
• "Close to a tube station on the northern line."
• "Nice room, but you pay (or overpay) for what you get."
• "The room is spacious with a lot of storage space- drawers, wardrobe, shelves."
• "The room looks clean and it is a comfortable and nice space to live in."
• "The room itself is spacious and comfortable with good storage."

Cons:

• "If your room is near the bottom of block E you can smell cigarette smoke."
• "I found the Tufnell area pretty unsafe."
• "NEVER live or even stay there for short time. You'll definitely regret."
• "The room is relatively well sized for a student accommodation, but the en-suite shower room is beyond small."
• "However, there is so much noise from both the train station nearby and the neighboring workshop."
• "My studio room was filthy and old and had a constant weird smell."
• "The bathroom is quite small."

Community and Social Life

Pros:

• "The staff team makes parties and that point is funny too."
• "Great place to actually meet people as a first year, especially on the first few nights."
• "The respectful and kind night staff deserve special praise for dealing students at their happiest, drunkest, lowest, and depressive times."
• "The Tufnell House team go above and beyond to make residents welcome and comfortable."
• "There is a real sense of community in Tufnell House."
• "The common area has free table soccer, pool, and table tennis."
• "It's a really social place to live- the staff always plan events in the common areas."