Sterling Court - iQ Student Accommodation London Reviews Summary

Location & Facilities

Pros:

• "Located right next to Wembley stadium with the ability to access multiple different facilities like Tesco, Designer Outlet, Box Park and more..."
• "Rates were affordable, especially for the area!"
• "It's a fantastic location."
• "Super convenient place to stay for events at Wembley."
• "Good location, and fairly priced for London."
• "It is easy to commute from the accommodations and the price is also quite reasonable for students."
• "Room is a bit smaller than expected but still pretty good."

Cons:

• "The rooms themselves are like an oven in the summer."
• "It's so hot inside! Even it's pretty chilly outside. There's no airflow, it's only possible to open the window for about an inch."
• "Windows hardly open (a few inches at most) so the rooms and corridors can get extremely warm."
• "Way too hot on the higher floors as not enough ventilation through tiny gap the window opens."
• "The whole building is covered in mould."
• "The rooms CONSTANTLY have problems."
• "Their lifts are very old and doesn't work well."

Staff & Management

Pros:

• "Every time you need something do not hesitate to ask at the staff members, they will always be very helpful and try their best."
• "Lovely staff, very helpful and friendly. Any issues I’ve reported have been resolved swiftly."
• "The staff here are exceptionally delightful and very generous as well as very reliable."
• "Staff are really nice & helpful!!!"
• "The staff are really helpful and friendly. Especially when I was self-isolating Ashaam was really nice, he was checking on me daily and made sure I had everything I needed!"
• "The staff were so nice and helpful with any problems or questions I had."
• "All the reception are really kind and willing to sort out any issues you have."

Cons:

• "Unhelpful and often rude management slow to respond to complaints if they get around to it at all."
• "The staff can also be very unreasonable with the courtyard having taken ALL of the seats and creating a rule a few weeks into my stay where you cannot play music past 10pm or be in groups (big or small) making noise which they deemed 'too loud'."
• "Also the night time staff and the so called 'security' were usually quite rude."
• "None of them has been resolved by the staff members, in particular Ash."
• "Some staff, in particular Ash Mehmood is soo rude and unprofessional when dealing with students regarding their queries which is concerning and upsetting..."
• "The most rude and unhelpful staff I’ve ever encountered."
• "The staff is not really helpful."

Room Quality & Amenities

Pros:

• "Rooms are fairly spacious for a student accommodation."
• "The rooms are really clean."
• "The rooms are nice for student accommodation because they are newer and it was nice to have an ensuite."
• "For en suite, the shared kitchen is really big and excellent for cooking. For studios, you get massive private spaces."
• "The shared kitchens are good for interaction with your neighbors and cooking."
• "The kitchen and rooms looked clean and more than suitable."
• "The rooms were extremely underwhelming from the pictures which make them seem lovely and clean."

Cons:

• "Horrible experience, when i asked for my deposit refund they responded was they end the call and next time i called them it was blocked."
• "Horrible experience, when i asked for my deposit refund they ended the call and next time i called them it was blocked."
• "Terrible quality of flats. All dry walling, so when one of my flatmates closes a door, my desk and walls shake."
• "It is a battle with the accommodation to get the deposit money back towards the end of the tenancy."
• "My kitchen looks like a dump site."
• "The whole house has a lot of uncleaned stains and there are cracks in many of the fittings such as the toilets."
• "There were marks all over the walls, stains on the curtains, clear evidence of previous flooding, rust on the appliances and feet missing off the chairs."