Osborne View Pub & Restaurant, Fareham Reviews Summary

Service

Pros:

• "The service was slow at times, but our waiter Matthew was very friendly and knowledgeable of the whole menu and was able to answer all of our questions; he certainly deserves praise."
• "Staff bent over backwards to help, had a beautiful private room overlooking the solent, perfect service, great food and drink."
• "The staff were very friendly and professional, the food arrived hot."
• "The staff were really nice and even though it was a Saturday afternoon I got served almost straight away at the bar."
• "The service was excellent."
• "All the staff on our visit were friendly and attentive, but not annoyingly so, and the food was really tasty."
• "Service was prompt and friendly."

Cons:

• "Although the food is very good, the service was absolutely diabolical, two and a half hours for a two course meal is totally unacceptable in my view."
• "Staff didn’t ask how the meal was."
• "Usually a nice pub at a great location but when we visited Sunday 20/3/22 we weren't told about all the dishes which had already sold out."
• "Waited ages. Not attended to properly. Staff obviously overworked and rushing about."
• "Bar service was very unfriendly and rushed."
• "Service although good mannered it was very slow."
• "Waitress was friendly and looked harassed but generally overall service is appalling."

Food Quality

Pros:

• "Probably the best burger I have had in a long time."
• "The food was very tasty and plentiful and the views were fantastic."
• "Good food, reasonably priced, quirky interiors and consistent good food and friendly efficient service."
• "Food was outstanding and the view overlooking the Ilse Of Wight is also spectacular!"
• "The food was absolutely delicious and came out fast, nobody had a single complaint with their meals."
• "We sampled the Daily Roast (rare, generous, thick slices of pink beef); the fish & chips (large piece of cod with delicious batter & thrice cooked chips & salad); the pork belly salad; the pie & the double bacon cheeseburger. All excellent & eaten overlooking the beach & the view to the Isle of Wight."
• "The food was amazing, we had the Sunday roast, the vegetables were superb, really tasty and well cooked."

Cons:

• "The food was a big disappointment."
• "Not everyone got what they asked for and what we did get was of poor quality."
• "They didn't have half the menu and never told us that before we sat down."
• "Food was average at best."
• "The starter camembert was overcooked and was expensive."
• "The beef was sadly tough. It had clearly been cooked to medium rare, but possibly because of we had later lunch and it potentially had been kept warm, it was tough."
• "The food looks good but isn't great."

Value for Money

Pros:

• "Considering the prices charged I expected a bit more."
• "It is slightly expensive but it's worth your money."
• "We had four main courses and four deserts and two rounds of drinks which came to £120 which we thought was good value considering the food was so good."
• "As the food was so good the value equally was great."
• "It isn’t the cheapest around but it is definitely worth the price."
• "Food was great too and reasonably priced."
• "Everyone enjoyed their food. fantastic views over the Solent."

Cons:

• "Was definitely not worth £70."
• "£14 for a double cheeseburger n fries is a little expensive."
• "OMG £12.30 for a double vodka and lemonade and a packet of crisps. Total rip off!!!"
• "It's recently become very over priced. Today my wife and I both had a lunchtime salad and 2 drinks, which came to £37.00."
• "£44 for a cider, coke and two meals shouldn't feel like a too much, but tonight it did."
• "The bread board sharer was disappointing, small portion to share and it cost 5 pounds!"
• "Food over priced and small portions."

Atmosphere & Location

Pros:

• "Nice garden with plenty of room also accessible from the beach."
• "This is worth a visit for an amazing Sunday lunch."
• "The view is the best thing about this place."
• "Lovely view over the beach & the Solent."
• "Stunning view and lovely atmosphere."
• "Great views and great food."
• "The view out to sea is stunning & a great backdrop to the excellent meal that we enjoyed."

Cons:

• "Just need to sort out their organisation of events a bit better."
• "Pity the staff had put everyone in the wrong part of the pub initially and then up heaved us all to a different section."
• "The overall ambiance of the restaurant was disappointing. The tables were dirty possibly from the night before."
• "Unfortunately they appear to be suffering from paying low wages, and a reduction in reliable staff."
• "On the down side it is as noisy as ever, a big open space with no soft furnishings or carpets."
• "The atmosphere is warm and cozy and more of a restaurant instead of a pub."
• "The atmosphere was relaxed & comfortable."

Accessibility

Pros:

• "Easily accessible for 2 people in our group that were of limited mobility (one on a mobility scooter)."
• "Dogs are welcome, too."
• "The garden is large and you can walk in directly off of the seafront to find a table."
• "Very welcoming to dogs and us."
• "Has its own large car park across the road, which is free to customers."
• "Free parking for pub customers, wheelchair accessible too."
• "Lovely pub with an amazing view on the Solent."

Cons:

• "Only one lift working."
• "As we wanted to drink it out in the garden we were told we would have to carry it outside down several flights of stairs both internally and externally, which is precarious for elderly and impossible for disabled."
• "There are lots of stairs, so if you have someone with walking issues, make sure you raise this with the team."
• "Not suitable for disabled customers all the stairs to get up and down."
• "You cannot get coffee downstairs and have to go up 2 floors to order it."
• "The dog owners need to make sure they clean up behind their pets as a chair was put out for me right beside Dog dirt."
• "Slightly dog friendly at some tables in the bar and the garden but not the restaurant tables."

Payment Options

Pros:

• "Staff were friendly and got seated straight away."
• "The waiting staff work hard for the customer."
• "A good indicator of this is they only now take card payment no cash?"
• "Great seavviews over the coastline towards IOW and Southampton."
• "An amazing place a little pricey but for a cold drink on a hot day you can not beat the location & views."
• "The Osborne is old and new and everything seemed to fit."
• "Impressive pub/restaurant with some great views across to the Isle of Wight."

Cons:

• "The bar lady then said we don’t take cash! So I was like ok sorry that’s all I have. They are discriminating against people who have cash! Disgusting in my opinion!"
• "Can be a little over crowded and on our last visit it took too long to order drinks."
• "£11.30 for a double gin and lemonade. No drinks menu provided."
• "They will stop serving food in the garden when they feel like it!"
• "Only complaint is the card only payment."
• "Table service was a little slow and twice I had to go and find someone to get us served."
• "Shocking service - table booked for 7.30 - drinks order taken 20 min wait."