National Legal Service Solicitors Reviews Summary

Client Support and Empathy

Pros:

• "My lawyer made me feel very supported, calmed my nerves, and was very comforting."
• "They really listened to what I needed from them and supported and advised me in the most professional, empathetic way."
• "My experience this time round was completely different. Any questions I had were answered promptly."
• "My solicitor was amazing. I have had experience with solicitors in the past that made me feel a bit worthless."

Cons:

• "Their lawyer Suna Duzgan allows her clients to not follow court orders. Clear disrespect of family proceedings."
• "I was directed to this company by domestic abuse service which I contacted on the day of incident. It is now a month this pathetic company is struggling to process evidence."
• "Rachel Amy-Drew was my solicitor in my case and sadly took advantage of my disabilities and took money from me time and time again and done nothing for me."
• "Lawyer came to court unprepared assuming it was going to be a home run; it wasn't."

Professionalism and Expertise

Pros:

• "The barrister was incredible in court. The process of setting up my Legal Aid took a few months but it was all done in time for court."
• "The National Legal Service Solicitors have helped me secure court orders needed. The process was very straight forward."
• "I received support and understanding through the whole process and my case was dealt with quickly and efficiently."
• "I can honestly say Emily is amazing! She understood me, my needs and how I was feeling."

Cons:

• "I was referred to the national legal services solicitors by social services as I needed help with an order. Holly Woghiren and the team dealt with my case quickly but made it a seamless operation."
• "I was lost and SS were attacking me and the help I got from this solicitors helped me not give up."
• "I had a great experience with National Legal Service during a difficult period in my life."
• "Their service is very great,myself and Vanisha had enough time to talk through before the hearing.i love my experience with the allocated barrister Suna Dungun because she was very understanding."

Communication and Responsiveness

Pros:

• "My solicitor Sumaya was extremely helpful and kept me up to date with my court cases."
• "My solicitor Paige was amazing. I was always kept up to date with what was going on with my case."
• "The service I received from the NLS was great. The support I had was amazing from the solicitor dealing with my case (Sunjini) With knowledge and experience she had, it was clear that I was in safe hands."
• "I can't thank national legal services enough for all the help with my case. They helped me through the process of going through court."

Cons:

• "I was past to the National Legal Service through the police when I was a victim of domestic violence,,, ive never thought that anyone believed in me & what I was going through,, I rang this company & after a long conversation over the phone I truly believed that this team believed in me & wanted to help me,,, I got full support from this company help & guidance & also got justice for which I am truly Thankful for everything you’ve done for me. Your truly a fantastic company & keep doing good for victims that need your help. Lucy I will always be grateful to you your a kind caring hard working woman. Thankyou x"
• "I was represented by Mr Matin in stressful circumstances. Mr Matin displayed flawless professionalism . His extensive experience, deep understanding of all pieces of the puzzle and remarkable insight allowed me to resume my life unscathed."
• "Highly recommended, brilliant service and help full in every way, my solicitor was rashpaul k sidhu-shinjin I carnt thank this ladie anoth she is perlight , helpfull, kind, always kept me updated and made sure everything was done that she said she was going to do thank you so much from terri smith"
• "Applied for legal aid, didn't get it although the solicitor said i qualify, take ages to e=mail me back,the people you need are never in the office, luckily my court case was dropped as lack of evidence and not in the public's interest..... my service was rubbish...."