Address: Fieldhouse Rd, Humberston, Grimsby DN36 4UJ, United Kingdom
Phone: +441472812222
Rating: 4.4
based on 222 reviews.
Service
Pros:
"The staff are attentive and service is great."
"Sanitising stations were laid out and the staff showed us to our seats straight away with no waiting about."
"The waiter was lovely, the lady's from the kitchen where lovely the girl who brought us our food was lovely."
"All staff where pleasant and helpful."
"Extremely friendly and welcoming atmosphere. Great staff who help to make your experience pleasurable."
"Staff were more than friendly and extremely accommodating!"
"The staff were excellent nothing was too much trouble."
Cons:
"Service very slow tonight, had to wait 1 hour 15 minutes for the main course."
"The service was really slow, we had our bill forced on us before we had even had our meal."
"Massive problem is the service, ask for a few minutes to make a decision on the order and you wont hear from your waitress for another 20 minutes unless you flag them down."
"We waited an hour before being told that the guy had forgotten to put our table's menu order in... and we were offered free SOFT drinks as compensation."
"The staff was slow in taking orders, I would have understood if they where major busy but they weren't and and they had 3 waiting staff on."
"Food was nice. But very disappointed in service. Also the attitude and rudeness of the manager."
"Really disappointed, understandably table service is the norm now, but ordering two drinks, and to still be waiting an hour later is pretty shocking."
Food Quality
Pros:
"Food is absolutely sensational."
"Its a rare treat to have a very genourous, proper veggie Sunday dinner & this was brilliant."
"The food was to DIE for and I complement not only the head chef but the whole kitchen team."
"The starters arrived I had garlic mushrooms they was amazing."
"Leek and potato soup followed by roast Turkey as a main meal, both courses arrived after a short wait, and both were excellent quality, perfectly cooked and presented."
"Lovely place to go and get a quality meal at very reasonable prices."
"The food was superb, I had the most juicy piece of chicken I've tasted in a long time and the wife was very pleased with her steak."
Cons:
"Ordered ribeye steak from the specials list, not the best for £30, suppose to melt in the mouth but was mainly fibrous."
"Risotto that had gone very thick."
"Ducking breast avoid lije the plague. Tough as old boots."
"Food was ok but overpriced for what it was. Hungry horse chain only a little less food but half the price."
"The steaks were tough and fatty."
"The fish was a standard size and very greasy the plat was swimming in fat."
"Ordered the Rib Eye, unfortunately it was tasteless and inedible."
Ambience
Pros:
"Lovely restaurant with subdued lighting and a great ambience."
"Nice atmosphere, good value for money."
"Great atmosphere and service."
"Pleasant clean environment."
"It has a separate sports bar adjacent to the restaurant with a livelier atmosphere this also offers a good selection of bar meals and drinks, and regular events."
"The restaurant has a real up-market feel with subdued lighting and a lovely relaxed atmosphere."
"The Coach house restaurant, is very good restaurant in Humberston Cleethorpes, it has a large spacious dining area, modern contemporary style, with a warm and cosy atmosphere."
Cons:
"Not as good as it used to be we used to love the Friday night offer that included a bottle of wine with fish course, have been tonight and the service was slap dash and slow."
"Downside was that because it was so popular it was also very noisy with everyone chattering away - a couple of our party with hearing aids found it difficult to hear individual conversations."
"Whilst the atmosphere was good it was very busy and very noisy so not good for having a chat over dinner."
"The worst experience in a restaurant ever! And that’s before we got to eat food."
"Unfortunately a long hair was attached to the bread."
"Only thing I wasn't keen on was the lighting in the grill restaurant, it was very dark and felt a bit oppressive."
"Lots of tv screens in Sports Bar & live tribute acts on Saturday evenings."
Value
Pros:
"Pricing not bad either."
"All I can say is thank you to the staff and managers, my wife is disabled and the only table available was a high round one in the sports bar, with a bit of gigging they managed to get us in the posh side, and the service and helpfulness was brilliant."
"Had a lovely meal with 4 people, couldn’t fault the food. However we were expecting to be able to use 2 for 1 meerkat vouchers but was only able to receive one cheapest meal free Therefore be aware not 2 for 1."
"With the 2-for-1 came to a shade over 22 quid for 2 meals plus a couple of cokes; for steak like that, well worth the money."
"The meals were amazing and fairly priced."
"Great selection of different food which is extremely good quality and portion size for a very reasonable price."
"The vegan menu had a totally homemade feel to it, every part of it was well created from quality ingredients."
Cons:
"Food was overpriced in restaurant but atmosphere was great in the bar for the football."
"The prices have gone up but the standard of the food seems to have slipped."
"Lovely meal lovely service but beware 10% is automatically added to your bill and it doesn't go to the waitress or kitchen staff that put in the hard work."
"Always way to warm in the sports bar, we watched the match there last night but had to leave earlier than normall because of the heat."
"Only thing we were surprised by was the fact that because it was good friday we were charged the full price for our meals even though the offer is still on wednesday and friday teatimes."
"Downside it's quite expensive, 4x fish chip's 4x deserts 1 bottle of wine bill was over £100."
"This is the most expensive fish and chips I've ever had the car us costing us to get repaired, this is a disgusting way to treat your customers."