Jumpin Fun Inflatable Park Salisbury Reviews Summary

Category: Indoor playground

Address: 1c, Castlegate Business Park, Old Sarum, Salisbury SP4 6QX, United Kingdom

Phone: +441722445503

Rating: 4.4
based on 169 reviews.

Facilities and Play Area

Pros:

  • "They have there pit with balls where kids can deep in and play, throw ball in to basketball basket and just have fun."
  • "Some mini ninja course I would say with various barriers, climbs, slides etc."
  • "The main inflatable area is brilliant - full of various obstacles of different difficulty."
  • "A cafe is available on site selling small meals, snacks and drinks."
  • "The extra area that they allow you to play in before or after is a really nice add on - consisting of a large ball pool and rodeo jumping area."
  • "Son had a good time in the play area for the under 5s.....there was lots to do...ball pit, climbing, building etc."
  • "There's a small soft play area upstairs for the smaller ones, café selling reasonably priced snacks and drinks."
  • "My boys really enjoyed it here, plenty to do. Plus for adults a nice seating area with a good cafe."

Cons:

  • "It was very busy and in my opinion I probably wouldn't take a child younger than three during a normal session."
  • "The car parking was awful, over flowing with people parking all over the place not in spaces."
  • "My only criticism is it was overly busy and packed. Over a comfortable capacity which also extended to the packed car park."
  • "Parking is a bit pants if it’s busy."
  • "The inflatable thing is pretty cool, but there's far too many people. Facilities for toddlers are pretty lacking."
  • "No place to sit. Rubbish everywhere! Purchased socks which on website advertised as necessary and not provided one and noone even wear those!"
  • "Certain places not available for younger kids!"
  • "Parking is a nightmare when you first arrive (as the session before is still running) once those people have left its easy enough to move your car into a space."

Staff and Customer Service

Pros:

  • "Thank especially to Emmy who made sure my daughter wasn’t left out."
  • "Staff were on hand to supervise."
  • "A special shout to Carla for attentive, caring support to kids & customers."
  • "Staff are friendly and observant, making sure people are adhering to the rules etc."
  • "Spenser who was AMAZING. I spoke to him and explained my son doesn’t always understand what’s being said to him and he was just so brilliant and patient with him."
  • "Friendly staff and good food....i will defo being returning SOON."
  • "the staff are lovely, great customer service and an all round joy for the children to be around."
  • "A special mention for the staff, all of whom were happy, chatty and made sure all inflatables were used safely by children and adults alike."

Cons:

  • "Will not be coming again. The whole place is extremely overcrowded and genuinely unsafe. Some staff (in particular the red-headed woman) were incredibly rude and extremely unaccommodating."
  • "Great place to take kids and good value for money BUT… staff are very rude."
  • "Over crowded unorganised chaos at this place. We attended a birthday party and they the staff didn’t know what they were doing."
  • "Awful place the red headed woman extremely rude and shouldn’t work with children if she can’t show a professional manner."
  • "Rude staff that do not respect any sort of disabilities. Non compliant, and NOT Disability friendly."
  • "The manager was enraged because I bought my one year old baby a packed lunch, he has multi life threatening allergies and I have never purchased anything from a restaurant or cafe due to fear of cross contamination."
  • "Disappointed staff rude and non approachable! Run by kids with no basic customer service skills."
  • "Staff not interested in their customers, complaining they were downstairs on the front desk with customers."

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