Jumpin Fun Inflatable Park Salisbury Reviews Summary
Category: Indoor playground
Address: 1c, Castlegate Business Park, Old Sarum, Salisbury SP4 6QX, United Kingdom
Phone: +441722445503
Rating: 4.4
based on 169 reviews.
Facilities and Play Area
Pros:
"They have there pit with balls where kids can deep in and play, throw ball in to basketball basket and just have fun."
"Some mini ninja course I would say with various barriers, climbs, slides etc."
"The main inflatable area is brilliant - full of various obstacles of different difficulty."
"A cafe is available on site selling small meals, snacks and drinks."
"The extra area that they allow you to play in before or after is a really nice add on - consisting of a large ball pool and rodeo jumping area."
"Son had a good time in the play area for the under 5s.....there was lots to do...ball pit, climbing, building etc."
"There's a small soft play area upstairs for the smaller ones, café selling reasonably priced snacks and drinks."
"My boys really enjoyed it here, plenty to do. Plus for adults a nice seating area with a good cafe."
Cons:
"It was very busy and in my opinion I probably wouldn't take a child younger than three during a normal session."
"The car parking was awful, over flowing with people parking all over the place not in spaces."
"My only criticism is it was overly busy and packed. Over a comfortable capacity which also extended to the packed car park."
"Parking is a bit pants if it’s busy."
"The inflatable thing is pretty cool, but there's far too many people. Facilities for toddlers are pretty lacking."
"No place to sit. Rubbish everywhere! Purchased socks which on website advertised as necessary and not provided one and noone even wear those!"
"Certain places not available for younger kids!"
"Parking is a nightmare when you first arrive (as the session before is still running) once those people have left its easy enough to move your car into a space."
Staff and Customer Service
Pros:
"Thank especially to Emmy who made sure my daughter wasn’t left out."
"Staff were on hand to supervise."
"A special shout to Carla for attentive, caring support to kids & customers."
"Staff are friendly and observant, making sure people are adhering to the rules etc."
"Spenser who was AMAZING. I spoke to him and explained my son doesn’t always understand what’s being said to him and he was just so brilliant and patient with him."
"Friendly staff and good food....i will defo being returning SOON."
"the staff are lovely, great customer service and an all round joy for the children to be around."
"A special mention for the staff, all of whom were happy, chatty and made sure all inflatables were used safely by children and adults alike."
Cons:
"Will not be coming again. The whole place is extremely overcrowded and genuinely unsafe. Some staff (in particular the red-headed woman) were incredibly rude and extremely unaccommodating."
"Great place to take kids and good value for money BUT… staff are very rude."
"Over crowded unorganised chaos at this place. We attended a birthday party and they the staff didn’t know what they were doing."
"Awful place the red headed woman extremely rude and shouldn’t work with children if she can’t show a professional manner."
"Rude staff that do not respect any sort of disabilities. Non compliant, and NOT Disability friendly."
"The manager was enraged because I bought my one year old baby a packed lunch, he has multi life threatening allergies and I have never purchased anything from a restaurant or cafe due to fear of cross contamination."
"Disappointed staff rude and non approachable! Run by kids with no basic customer service skills."
"Staff not interested in their customers, complaining they were downstairs on the front desk with customers."