Toby Carvery Amesbury Reviews Summary

Food Quality

Pros:

• "Meats are always great."
• "The majority of the food was great."
• "Food, as usual, was amazing."
• "The food was fresh and wholesome and very reasonably priced."
• "The food was delicious."
• "The roast meats were cooked to perfection, and the selection of vegetables was great."
• "Food was good value and plentiful."

Cons:

• "The meat was fatty and cut very thin, the vegetables just had no taste."
• "The food however was dreadful."
• "The roast potatoes were inedible - so hard we couldn't cut them, the food on the deck was dried up and old."
• "Food was awful - cold, poorly prepared & badly presented."
• "The sprouts weren’t cooked and the stuffing was dried up and looked unappealing."
• "For the quality of the food it was extremely poor."
• "Awful, roast potatoes tasted stale and reheated."

Service

Pros:

• "Beth is a 5-star waitress. If you get her you'll be glad!"
• "Lucy was totally amazing with us. Really quick service and always on hand."
• "Charlotte was our waitress - so kind and attentive - she should be promoted."
• "Staff were very friendly and accommodating."
• "Staff were attentive and happy."
• "The staff Megan and Steve were friendly and helpful."
• "Cannot fault the waitress who served us."

Cons:

• "Appalling service. I was there 5 minutes ago. Stood at the bar waiting to be served. 3 or 4 members of staff at the bar all ignored me."
• "I can't understand why staff aren't trained to keep customers informed."
• "We were not made to feel welcome at all, staff all walking about sour faced."
• "No one asked how our food was or if we was OK, every other table was asked."
• "The staff were fine until we pointed out the dirt then they become surly."
• "staff were rude and dismissive."
• "We could hear 2 voices arguing in the kitchen. The whole argument was very audible from the self-service area and there was lots of swearing."

Value for Money

Pros:

• "For the 5 of us to all have the carvery and alcoholic drinks and 2 deserts, it came just under the £100 mark, which is about £20 a head including drinks and desert."
• "Good food, good service, reasonably priced."
• "The Toby carvery is superb value for money."
• "Just had a standard size carvery and it was superb 10/10."
• "Good value for money my husband really enjoyed it and he normally avoids carverys."

Cons:

• "All in all a really disappointing meal for the £40 I paid and to be fair it wasn't even worth £25."
• "The cost of the drinks was extortionate, £7.80 for 2 refillable soft drinks."
• "Just shy of £40 for 3 soft drinks and a main meal for two adults and 1 child. Not cheap and cheerful thats for sure!"
• "Very disappointed, third time returning and definitely will not be coming back."
• "Food wasn't great beef chewy and fatty."
• "Half the meat not available no turkey or pork, meat cut so thin you could see though it very small slices, potatoes so hard you couldn't cut let alone eat them."
• "When my husband paid it was £17.96 for two. When he questioned why he had seen ‘£5.99 all you can eat’ in the diner the staff giggled and said it’s 6.49 plus coffee on a Sunday."

Cleanliness

Pros:

• "It was a lovely calm atmosphere, no music."
• "The toilet was clean."

Cons:

• "The first thing I saw was the filth on the top of the hot food cabinet."
• "Some animal had peed all over the loo seat too."
• "However, there was no toilet paper in any of the ladies' cubicles."
• "The ladies toilet was disgusting!!!! Not been cleaned for a long time."
• "The toilets leave a lot to be desired. My partner went to the men's and said it was disgusting."
• "The bathroom followed the same line... the cubical was filthy."
• "The toilets are disgusting and with no soap in the dispenser, a health hazard."

Accessibility

Pros:

• "The spacious layout allowed for ample seating, ensuring that even on a busy day like Armed Forces Day, the restaurant never felt overcrowded."

Cons:

• "The toilets didn't appear to be disabled friendly as you needed to walk up stairs."
• "My only issue is that on arrival I saw the toilet signs from the front desk and followed them upstairs. I am disabled and was using a half crutch."
• "Whole place could do with a make over extremely dirty and on climbing the stairs to use the rest rooms the smell was disgusting."