Croots Farm Shop Reviews Summary

Category: Farm shop

Address: Farnah House, Farm Wirksworth Rd, Duffield, Belper DE56 4AQ, United Kingdom

Phone: +441332843032

Rating: 4.5
based on 151 reviews.

Shop and Product Quality

Pros:

  • "Shop is well stocked with fresh meats veg and bakery goods."
  • "Produce in the shop is outstanding and good value."
  • "The shop is amazing. Always come away with something."
  • "Fantastic shop with a wide range of local meat, veg, wines, spirits, cakes, store cupboard essentials and gifts."
  • "Lovely farm shop with so much produce! Meats, deli, veg, alcohol, biscuits, gifts, etc etc."
  • "The farm shop has lots of amazing fresh great quality produce including fresh meat, pies, vegetables, bread."
  • "Farm shop has good quality meat and looks and smells very fresh and 'traditional'."

Cons:

  • "Shop well stocked but expensive compared to the farm shop we normally use."
  • "So disappointed with Croots Sparkling breakfast. Paid £50 for 2 Average that’s all!"
  • "Overpriced for what we received."
  • "Don't buy fresh veg/fruit from here as it's far from fresh!"
  • "Rediculous prices ..it's not a London Hotel.."
  • "Food good quality but a bit overpriced."
  • "The shop itself is nice and bright with a fairly wide range of products, in all fairness you'll be able to get some products at a supermarket for less."

Cafe Experience

Pros:

  • "Café is well run and offers plenty of choice for lunches and tea but lacks atmosphere despite lovely rural views."
  • "There's a cafe inside to relax, with a play area outside for the children."
  • "Great food and lovely views whilst having your meal."
  • "Just to sit there eating breakfast and a large latte while looking out of the big glass windows is amazing."
  • "Great cafe with gorgeous view from outside area."
  • "The cafe serves tasty fresh food."
  • "The Cafe is excellent and has a great atmosphere."

Cons:

  • "Visited with friends for coffee and hot chocolate. Our drinks were made by a trainee. They weren't good."
  • "We sat in for a roast dinner and were very disappointed with the time it took to get our food."
  • "Soy latte was also rather tasteless."
  • "Had to ask to be served, tea not even in a china tea pot but a metal pot."
  • "Service also poor, would have sent back but no check back so just begrudgingly ate what I could."
  • "The cafe food and service were awful."
  • "Was really looking forward to trying this cafe. Was disappointed."

Staff and Service

Pros:

  • "The waiting staff was very friendly and accommodating."
  • "Staff - friendly and helpful."
  • "The staff couldn't be more accommodating."
  • "Very friendly staff."
  • "Staff are helpful and friendly."
  • "Friendly staff. Especially the lady on the till in the shop. She's always cheery and makes conversation."
  • "The staff are all very welcoming."

Cons:

  • "Waitress was nice & apologetic when we had to wait to order. She was very busy as she was the only one serving- more staff required in the busy lunchtimes."
  • "One of the staff members, young girl, very moody expressions, service with a smile?"
  • "Certain members of staff have been extremely rude and abrupt with her."
  • "Did not feel welcome and was spoken to rudely by a member of staff."
  • "Only to be told, rather rudely that we needed to go out of one door and then wait to be let in the shop by another door."
  • "Some of the staff are unhelpful everything seems an effort especially in the cafe."
  • "We waited and waited, seeing staff chatting to other guests."

Facilities and Accessibility

Pros:

  • "Lots of free parking, and if you have children or grandchildren, a small free outdoor okay area."
  • "There is car parking available."
  • "Gravelled parking, but ramp and designated disabled toilet."
  • "Large car park, toilets and friendly staff."
  • "There's also a children's playground in the car park."
  • "Fab play area for children and animals for them to see, all free of charge."
  • "The outdoor play area for young children is most delightful."

Cons:

  • "The biggest disappointment about this farm shop is there is no safe footway for Duffield residents to safely walk to the cafe and shop."
  • "On the down side disabled parking was a nightmare trying to wheel someone over the rough stones was difficult especially when you have shopping to carry as well and when it is on steep slopes."
  • "Didn't go into the cafe as it was full, the road to the shop is gravel and could not see any disabled parking, so was difficult to get to the shop as the wife is displayed."
  • "Even the drive up doesn't have a protected walkway."
  • "What a shame Duffield families have to get in a car to travel 1 mile when it could be a lovely walk."
  • "Signage to direct blue badge holders needed on main car park fence."
  • "Stepping over the giant pile of dirt on the way out, still with 25 mins before closing time really didn't make us feel welcome."

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