Casa Hotel Reviews Summary

Room Quality

Pros:

• "The hotel room on the third floor was great. Bed was big and really comfy."
• "Comfortable rooms with details well thought out."
• "The rooms are some of the best I've ever stayed in. Large extremely comfortable beds and big showers with good water pressure."
• "The rooms are very clean and comfortable."
• "The room we stayed in (a standard room) was nicely decorated, clean, generously sized."
• "Rooms were good. Great black out curtains."
• "The rooms are well appointed, and comfortable."

Cons:

• "A few paint flakes on the wooden finishes and the seal around the bathtub was peeling."
• "For £110 for the room I didn't see any difference in room quality except for a better shower and good quality curtains."
• "However, we got a disabled bathroom, gave it a hospital feeling, not what I was looking for after a hard day."
• "Rooms were way too hot and the organisers had to turn down the heating as it became unbearable with amount of people in the room."
• "The only negative we have is that there isn't much lighting in the rooms."
• "Both pillows were really hard."
• "The bathroom was quite small in proportion to the overall room size."

Service

Pros:

• "Good WiFi throughout the Hotel."
• "Staff: Well mannered, polite, smiley faces, always available to help, and go the extra mile to bring a smile to customer's faces."
• "The staff are welcoming and helpful."
• "Very friendly staff and always very helpful."
• "The staff were very pleasant, but the function room was a bit too small for the amount of people there."
• "The staff that were available were really nice and friendly."
• "Staff were friendly and attentive."

Cons:

• "Wasn't able to have dinner in the hotel after travelling up from London because we didn't have a booking."
• "A couple of starters returned as over salted."
• "I would state that the restaurant was severely under staffed."
• "We then sat what felt like another 20 minutes and no service to actually take our order."
• "The service and food preparation was very slow, food is overpriced for what it is."
• "The staff seems to lack in training and are very uncoordinated."
• "Sadly the service was very poor, although not busy."

Food Quality

Pros:

• "Excellent evening meal."
• "We had the special which was fish and it was absolutely outstanding."
• "Breakfast really tasty especially the hash browns!"
• "A small buffet was put on for people in the evening, and the food was excellent quality."
• "Food was amazing, staff fantastic, impressive breakfasts."
• "The food was excellent, I went for tapas, my wife went for the goats cheese salad."
• "Food: We booked the room with breakfast. The breakfast is served between 07:30 am to 10:30 am, and I must say they have a very large variety of options available for everyone."

Cons:

• "The food wasn't great this time, I had pigeon to start and it was undercooked."
• "However breakfast was a bit dry and overcooked."
• "The only (small) negative I can give is the charging for electric or hybrid cars using the Pod Point chargers."
• "Came here for a wedding today, ive had diarrhoea since I got home, we were served pink chicken on 3 occasions."
• "The Breakfast was poor."
• "Although there wasn’t much on the menu that was vegan (never get why there’s a vegan starter option but not a main)."
• "The chicken pizza was a bit salty."

Location

Pros:

• "Good location for beautiful walks along canal and short walk into Chesterfield centre."
• "Great location with easy parking."
• "Close to the town centre you can visit Derbyshire and it's surroundings with ease."
• "Location: Almost every place to visit in peak district is a maximum of 30 minutes drive from the hotel."
• "The location was convenient, with easy access to nearby attractions and transportation."
• "Nice walk to river nearby and a tesco within walking distance as well."
• "The staff are lovely, and the location is ideal."

Cons:

• "Located right next to a roundabout is noisy till late in the evening."
• "Imagine our surprise when at 2am there was still the sound of doors slamming, women shouting and men screaming."
• "Location can be busy but traffic always moving."
• "Gave the location 4 stars as not a great fan of outlook over massive traffic."
• "A bit wired when you come out of the doors into a busy set of main roads and Tesco."