Address: St Florence, Tenby, SA70 8RJ, United Kingdom
Phone: +441646652000
Rating: 4.5
based on 388 reviews.
Activities and Attractions
Pros:
"Kids had an amazing time, loads of different activities."
"Cracking place for a family day out. Loads of different activities for various age groups, friendly staff."
"A great day out for families. There is a wider range of activities for children 6+ but the littlest 3+ can still do a fair amount of activities."
"All the activities are fun for both adults and children. Would recommend doing archery, adventure golf, go karting and laser pigeons."
"Pistol shooting, crazy golf, maze, zip wire, archery, slides, go karts, bumper boats plus loads more for children."
"A great day out for the family. It has activities for all ages ranging from slides and adventure zip wires to shooting and go carts."
"There's so many different activities here that it really is a fun-filled day with you being able to have full control of what you do and don't do there really is something for everyone, great place for family fun."
Cons:
"On a rainy/windy day be aware some activities may be closed."
"Most things weren't open, or on rota which left a lot of lingering around."
"Really wouldn't recommend unless children age 10 ish??"
"Not suitable for very young children. No safe area for toddlers in the inside or outdoor play areas."
"In the red zone some activities were unsuitable for younger children."
"Struggled to find activities for my older sons (12+15yrs) so wasted lots of tokens."
"All the zorb activities didn't seem to exist anymore."
Value for Money
Pros:
"Brilliant place, prices was reasonable for family tickets."
"A great day out that doesn't cost the earth."
"We had a great day at the family of eight here. I love the system of 'tokens' which allowed us to choose which rides we went on and I found it particularly reasonably priced for us as well."
"Overall, a great affordable day out!"
"Fairly inexpensive for the amount of time you can spend with your family and friends."
"The credit system allows you to save a lot of money but still try out all the different activities."
"A great day out that doesn't cost the earth if you buy a bulk ticket."
Cons:
"Really not worth the money."
"Food is really expensive though as usual in these kinds of place - will take a picnic next time."
"Let down by the pricey system on offer for credit packages."
"The pricing structure is extortionate and without the ability of being able to share the credits unless you buy a £70 ticket."
"Very OVERPRICED and very DISAPPOINTED!!! 6 tokens are £16!!! The food is overpriced too, crisps for £1.10 and cola for £2.50!!!"
"I do find it quite expensive, by the time you've bought lunch also, it can wind up to be an expensive day out."
"Overall wouldn't return purely due to price and what you get for said price."
Staff and Service
Pros:
"We were greeted by such a polite member of staff and throughout our day we chatted with all the team who couldn't have been more helpful and informative."
"The staff were very friendly and helpful during our visit."
"Staff all very friendly."
"The staff were very helpful and friendly."
"The staff are very helpful and that is an added advantage!"
"Both occasions we we're welcome by very helpful friendly staff."
"Your staff are so friendly, professional and thoughtful."
Cons:
"Heatherton was ok, I found some of the staff a bit rude in the food and info areas."
"Unfortunately, some staff didn't even give a smile."
"Staff were not friendly and barely even smiled at you never mind said good morning."
"Only downside were some attractions were manned by very young staff who were completely infatuated with their phones rather than any children."
"Staff really not interested, I personally had to stop teenagers on the giant jumping pillows as they bounced my 4yr right off and she was falling."
"With the exception of the water rides (paddle boats and motorised donuts) the lack of engagement by staff was appalling."
"Wasn't made to feel welcome at all by any member of staff apart from one."
Facilities and Cleanliness
Pros:
"All area's of park was clean with well maintained toilets, multiple hand sanitizer stations."
"Toilets etc very clean, plenty of hand sanitizer and COVID-19 regs being followed."
"The whole park is very well maintained and clean... Lots of activities for them all to do and they were entertained all day."
"Public toilets clean and easy access."
"The whole park is very well maintained and clean."
"Free parking plenty of toilets along the site and there’s restaurants and takeaways to chose from."
"The entire site is split over two sides of the road accessible by a secure tunnel walkway."
Cons:
"The golf course is a little tatty with very few interactive experiences."
"Very run down, don't expect luxury. Reminds me of a travelling fun fair in terms of safety and appearance."
"But as a company they're not very environment friendly. There is no clear recycling points, still using polystyrene containers to serve food."
"The dragon slide was a bit of a let down."
"Go karting area, is a joke, the overalls were strewn like a rag market."
"Some of the attractions were less enthralling than others (giant pillows)."
"It was alright, some of the activities looked very worn and some of the staff were a little off bordering on inappropriate at times."