Oakwood Theme Park Reviews Summary

Staff and Service

Pros:

• "All the staff were very helpful and all had good smiles on their faces."
• "The staff in the cafe were extremely immature and rude choosing to tickle each other and make themselves drinks allowing the queue to build rather than serving."
• "The kids thoroughly enjoyed and so did the adults."
• "Staff were friendly, rides were loads of fun."
• "All the staff seemed genuinely happy and kind."
• "The staff were brilliant with my son high fiving him and fist pumping him when he was going on the pirate ship repeatedly."
• "The staff were exceptional, from the train driver to the vertigo (and other ride) operators to the cafe staff, they were really friendly and helpful at all times."

Cons:

• "No smiles from about half the staff, although others made up for this."
• "One member of staff almost destroyed our day."
• "Lots of really helpful staff but unfortunately 1 or 2 who you could tell didn't want to be there."
• "The staff with a rare few exceptions have no vigor, personality or people skills."
• "The staff were often surly and disengaged."
• "Only a few friendly staff."
• "When letting the staff at the woodys know, he got quite abrupt and rude."

Rides and Attractions

Pros:

• "Megaphobia is still as great as I remember when I was a kid."
• "Megafobia was great fun, especially now they've renovated parts of the track."
• "Underrated!! They have some really good rides."
• "The area for the little uns is Neverland where the rides on offer are Sights of London, Aeroplanes and Skull Rock which seem fun rides for the children."
• "Megafobia since the retrack and refurb by the gravity group is something else."
• "The Thrill rides on show Megafobia, Speed, Vertigo, Bounce and Drenched all of which are of a decent standard providing a good adrenaline rush and fairly well maintained."
• "The family rides are Treetops, Creepy Crawler, Snake River Falls, Waterfall, Pirate Shop and Dizzy Disk all of which are of a good and fun standard."

Cons:

• "Rides that were open breaking down with people on them."
• "The bob sleigh ride was dreadful. It was poorly managed and despite the park not being busy we queued for nearly two hours."
• "Drench and Bounce not working however still having to pay full price."
• "Half the seats on Drench didn't work or were closed, some of the kids rides even had the same closed off seats on rides."
• "Some attractions are gone or weren't operating."
• "Of the rides, speed and treetops were about the only decent ones running."
• "Megaphobia, Drench, Spooky Town, golf course, Pirate Ship and several other rides closed down."

Value and Pricing

Pros:

• "I had a great day as I got in free as a carer to my husband and then had £13.50 off my husband's ticket due to Tesco vouchers!"
• "I used my club card points to get tickets so only paid £9 for 3 of us..full price is a bit expensive but d’you know what? We’d still have had a ball!"
• "Managed to get on major rides up to 5 times in the day, so very happy in that area."
• "The queue times for each ride were outstanding. Less than 5 minutes for any ride even the big roller coasters."
• "We paid £80 for 4 tickets and felt this was really good value for money."
• "On a day ticket comparison and ride per cost, this place is in the region of ten times cheaper than a very big park on my doorstep."
• "Great amusement Park with several worthwhile thrill rides all at a very reasonable price."

Cons:

• "If I was a billionaire I would not buy it out of principle."
• "Severely overpriced for a below average theme park."
• "The audacity to still charge full price entry?"
• "The entrance price is a little high for what it is."
• "The prices are extortionate for what's on offer."
• "The park is definitely not worth the entry fee, which is steep."
• "£88 2 adult tickets for hardly any rides open."

Food and Beverage

Pros:

• "Even the food was fine, Limited but fine."
• "Food options were poor, but the overpriced pizza was actually enjoyable enough."
• "The hot shot chicken burger was fairly good."
• "We had some food at the park (pizza) it was nice not cheap but not excessive about £15."
• "There are a variety of places to eat on site selling burgers, pizzas and other items at affordable prices."
• "They did have some vegan and allergy friendly options though which was nice to see."
• "All the food stalls had their menu tvs turned off so you had to wait in line before you knew what was on the menu and price."

Cons:

• "Do not buy food there!"
• "The food was disgusting from the one place opened selling burgers."
• "Food was a little expensive (~£12 for a burger or chicken meal) and took about 30 min to arrive."
• "Food here is as expected -very expensive and not that great."
• "Food is terrible and overpriced as is the coffee!"
• "Food was ridiculously expensive for very little choice and cold."
• "Food is extortionate for what it is, I would suggest you vary the food, reduce the prices and advertise the food and drink offers around the park."

Park Maintenance and Cleanliness

Pros:

• "Oakwood is nice and clean."
• "Toilets had been renovated and were clean and tidy."
• "The park has plenty of seating areas."
• "Grounds are nice and it is tidy."
• "Great to see some parts are being updated/developed and starting look better."
• "Free parking."
• "All the staff were just spectacular."

Cons:

• "Overall the site and the stuff around the main rides needs some TLC."
• "Overall the place is looking a little haggard and many rides look like they're in need of repair or a spruce up."
• "The park needs to have a freshen up. Looking a bit tired now."
• "Bad, the place needs a good tidy up, left over bits of old scenery litters the place."
• "This place has had its day.... it's in desperate need of refurbishment."
• "Most of the rides looked run down and worn out, as if maintenance is something the park couldn't care less about."
• "Loads of rotten timber hand rails around the park ..accidents waiting to happen."