Thai a Roy Dee Reviews Summary

Food Quality

Pros:

• "Food is delicious, reasonably priced and you can bring your own wine etc in so nice way to have a cheaper good dinner in town."
• "The deep-fried pork ribs were fragrant and crispy, and the Pad Thai was authentic and tasty."
• "The dish I choose was full of flavours."
• "Everything about this place is simply wonderful, the food is absolutely fresh and delicious at the same time reasonably priced."
• "Very tasty traditional Thai food."
• "The foods are honestly delicious and authentic!"
• "Great food, great quality and fantastic value for money."

Cons:

• "Some reason food wasn't as nice today, very very bland."
• "The only thing personally think insufficient is the Thai Mike tea can be more concentrated."
• "Cheap substitutes were used and restaurant seems to cut corners where possible."
• "The pork satay skewers were delicious, cooked perfectly without being dry, although the sauce was average."
• "The PAD THAI is probably the worst we ever had..."
• "The glass noodles we ordered tasted of nothing but white pepper."
• "The chicken curry was really weak and the bamboo they put in the curry was not pleasant it was thick batons which tasted straight out of a tin."

Service

Pros:

• "Service efficient and friendly although they were really busy."
• "Service excellent."
• "Even when busy the waiting staff are attentive and more than happy to help at all times."
• "Didn't book but when we arrived they were very accommodating."
• "The service was excellent."
• "The staff were rushed off their feet. A lovely find in Leeds."
• "They're good for catering to nut allergies and vegetarians too."

Cons:

• "So terrible experience! The first is waiting at the door, the attitude is very bad."
• "The customer service level has dropped."
• "Wasn't impressed with the slow service."
• "Satay chicken, 'charcoal grilled' - came out deep fried, stinking of oil and covered in burnt gross tasting detritus from a deep fat fryer."
• "Food was terrible. My chicken green curry smelt terrible."
• "Service can be a little slow but I'm willing to put up with that."
• "The waitress was extremely impatient and rude."

Atmosphere & Ambiance

Pros:

• "Always welcomed in if you arrive early enough - reservations recommended if you're eating at busier times."
• "Hidden gem of Leeds, people go to the Thai lit up opposite and miss out on this place which offers proper home cooked Thai food at a reasonable price."
• "Atmosphere was great as everyone chatting away enjoying their food."
• "Nice foods with nice atmosphere."
• "Good ambiance."
• "Feels and tastes more authentic than your typical 'Thai Street Food' joint you can around every corner."
• "One of the finest Thai food in Leeds."

Cons:

• "The restaurant is not super huge, each table and chairs were close to each other, the echoes of people chatting was terrible."
• "Busy Thai restaurant, quite noisy inside due to noisy over hyper customers who can’t control their behaviors."
• "It was very very loud and hot too so I asked if we could move to the front."
• "I found the atmosphere to be slightly overwhelming. It was noisy, chaotic."
• "Place needs A GOOD CLEAN very dirty, cobwebs next to me whilst I was eating and the walls are black with dirt."
• "The place isn't overly decorated and can get a little loud."
• "Wait for too long to order and to be served."

Value for Money

Pros:

• "It’s BYOB (Bring Your Own Booze) which always helps to keep the cost down."
• "Cannot recommend highly enough!"
• "Every single thing was fresh, delicious, perfectly cooked & seasoned and the portions are more than generous, especially for the prices, you won't go hungry with the Happy Hour deal - a substantial starter and main for only £7.95!"
• "Amazing food at an amazing price."
• "Portions are super big and very good value for money."
• "Better value for money than another Thai restaurant I went to, mainly because portions are great for the price."
• "Superbly delicious, authentic and reasonably priced food."

Cons:

• "Not sure if there has been any recent staff/ owner change, went there yesterday order the same dish but the taste was different and not as good as it used to be."
• "Food was okay first time I ate there. Second time, I ordered at home this pork meat fried rice and it was so salty."
• "The tempura veg was overly battered, thick and stodgy."
• "The sauce was a thin soup consistency, and the flavour was definitely missing."
• "Had the happy hour offer…..the food was tasteless!"
• "Unfortunately the food was bland and average."
• "Ordered the red curry and received green. Extremely bland, resulting in a tasteless experience."

Staff & Management

Pros:

• "Service is always absolutely fantastic, as we are regulars we have built a rapport with some of the staff here which makes every visit always so lovely."
• "Staff is extremely polite."
• "Staffs are friendly too!"
• "Staff are very friendly and polite."
• "The staff were very welcoming and kind."
• "Also servers are genuine so it feels like a pleasant atmosphere, no one is fake, so I liked the staff a lot."
• "Friendly staff, helpful and caring, fast service."

Cons:

• "Totally Racist Restaurant."
• "Don’t visit if you’re black. I was at the door and was met by someone who worked there."
• "Staff were miserable, no smiling at all."
• "Staff are a bit racist towards other East Asians though."
• "You are racist!"
• "Service was bad. They couldn’t handle that large amount of customers."
• "RACISM & FEMALE DISCRIMINATION!!!!"

Booking & Seating

Pros:

• "Always like it here. Only reason for not giving it 5 stars is interaction with initial staff member tonight."
• "You'll need to book if you want to go on a weekend as they are always super busy."
• "Gets quite busy on weekends, although I have just popped in a few times on a Saturday night and they managed to find a table for two."
• "Best to book at busy times and definitely weekends."
• "No walk-ins. Recommend you need to book."
• "Book in advance to avoid disappointment... the wait to be seated was 2 hours."
• "Our favorite Thai restaurant in Leeds, lost count how many times we have been here. Consistently good, staff are all really friendly!"

Cons:

• "We order food and says we have to wait for 45mins... they let us sit in the table for another half an hour."
• "It takes forever to be sited. Once we were sitted we found out that the table smells horrible."
• "Appalling customer service, booked for 7pm table for 3, they gave us a table for 4 next to the door."
• "The waiter has a very bad attitude, driving out guests, cockroaches, flies flying, racial discrimination is too serious."
• "I was taken to a crowded seat in a corner when there were still empty tables in the restaurant."
• "Gave me the worst dining experience in UK ever. Being yelled by a server."
• "Waiting more than 45mins and have nothing to eat at the end."