Zaap Thai Street Food Leeds Reviews Summary

Category: Thai restaurant Leeds

Address: 22 Grand Arcade, Leeds, LS1 6PG, United Kingdom

Phone: +441132432586

Rating: 4.5
based on 309 reviews.

Food Quality

Pros:

  • "The grilled pork neck was delicious and the dipping sauce was spot on."
  • "The curry to go with it was lovely and all the veg was perfect."
  • "The food tastes amazing !!!"
  • "The food is second to none, fantastic authentic Thai food which rivals any other in Leeds."
  • "The Salmon Larb salad was amazing - fresh, spicy and tangy."
  • "The food was DELICIOUS and exactly as described on the menu."
  • "The food was wonderfully flavourful and well presented."

Cons:

  • "Not really authentic Thai food... Too sweet everything! Authentic Thai food is much more spicy and sour and a bit more salty."
  • "Okish food."
  • "The food is not what I expected, maybe I shouldn’t compare it with the original Thai food I had in Thailand."
  • "The main was very spicy my partner couldn't eat it."
  • "The pad Thai had no flavour at all and I do not recommend anyone ever orders this travesty."
  • "The seafood curry was a bit watery, squid was chewy, the roast pork wasn’t tasty."
  • "One of worst meals I’ve ever eaten, was seriously grim."

Service

Pros:

  • "Fast service, friendly staff."
  • "Polite customer service."
  • "Friendly helpful staff."
  • "The service was quick, friendly and attentive."
  • "Service was impeccable, the food was amazing and the staff couldn't have been better."
  • "The staff are extremely friendly."
  • "The staff are probably the friendliest and most polite - even when they're under an intense amount of pressure!"

Cons:

  • "Would not recommend for food allergy or intolerance. I stated mine (onions) and my starter arrived covered in onions."
  • "The service was sadly lacking, we waited a good amount of time to order and it was odd to be made to pay immediately at the table."
  • "The service was very poor. The waiter ran halfway through the meal, waited another 5 minutes for a new waiter to order, and finally waited 40 minutes before starting to serve."
  • "The service was a little slack."
  • "Service was slow, waitress wasn't even sure which main was which and they had to be reminded to bring our 'zides'."
  • "The service was really bad, we had to wait about 10 minutes to place an order and get a check in the end and it was really hard to find someone who'd man the tables."
  • "The service was terrible terrible terrible."

Atmosphere

Pros:

  • "The vibe is super nice in this place. It has a constant buzz, decor is beautiful."
  • "Lively atmosphere, always busy."
  • "Entering the restaurant transports you to a real authentic Thai restaurant with awesome decorations and a buzzing vibe."
  • "So authentic. Atmosphere fabulous. Food really really good."
  • "A sensational Thai Experience, It was like a mini Thailand in the middle of Leeds."
  • "The atmosphere is very cool and feels like Thailand."
  • "The hustle & bustle of the place takes you right back to the streets of Thailand."

Cons:

  • "Only negative was the aircon seemed to be set quite cool and was blowing right down my back."
  • "We waited for 10ish minutes after our reserved time to get seated and they ran out of classic Thai milk tea when we were there."
  • "I arrived at 21.32 tonight asking for a table for 1, for just a quick bite to eat... and I was asked to leave because last orders had been done in the kitchen."
  • "Menu was difficult to read."
  • "The only problem we had was that we were seated next to an external door which was wedged open. It was howling a gale outside."
  • "Don't go here if you are expecting a romantic quiet evening meal as its loud frantic and very busy."
  • "Was a bit of a wait as we'd walked in on a busy Saturday night."

Value

Pros:

  • "Prices are great too."
  • "Great balance of flavours, nice options and staff more than happy to help with suggestions."
  • "Affordable and great food in an authentic Thai setting."
  • "Cheap and cheerful Thai restaurant serving street food style dishes."
  • "Food was incredible, reasonably priced and the staff were great."
  • "Brilliant value for money with portion sizes!"
  • "Good value for money, not overly expensive."

Cons:

  • "Used to be great until the portion size reduced and the price went up."
  • "I found £28.40 for two vegetarian Pad Thai, one glass of tap water and one shinga beer was overpriced."
  • "The 10% service charge is pretty annoying, especially when the service wasn't given."
  • "Very expensive, I bought a course in 10 pounds and they only gave me 5 prawns on a pan and a sour white rice ... Horrible."
  • "The brown sugar bubble tea was really good but a little over priced for the size in my opinion."
  • "Very expensive and doesn’t discount the price for takeout."
  • "Please don’t eat here as I found that my food had a magot infestation."

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